SHEA TERRA ORGANICS
United States
Reviews (6)
Great app. Excellent customer service. Highly recommended!
very responsive and always willing to help
Updating my review as Ariana helped me all the way and answered my all the question that I asked. thanks
The worst app we ever installed. Nothing works properly! If you create a short link, it will not take you to website automatically. App does shorten URLS but, it fails track the orders of each URL accurately. Even it is not working with test orders. Not recommended at all.
Developer reply ·
Hello Dear Merchant, We are sorry to hear that you did not have a good experience with our app. We would like to inform you that we offer 24/7 customer support via email and phone, however, it's unfortunate that you didn't contact our support team for assistance. I would request you please send us an email at contact@zegsu.com with some examples of the URLs that are not redirecting. We will check on this immediately and help you out. We are here to help you succeed. Looking forward to hearing from you. Thanks Arpit Team Zegsu
I need to aware all the customers right there, This company is absolutely fraud and they just concern with money. I have subscribed their $49 plan and they are deducting $3000 from my card without my approval. Now I am going to Peruse against this company and also opening a dispute in Shopify so that they delist their App.
Developer reply ·
Hey, Jaillene from the Reviews team here 👋 Thank you for sharing your thoughts with us. We would never deduct any kind of payment from your account without your consent. After looking into your account, we were able to confirm that your brand signed up for our annual plan which auto-renews each year. We've tried reaching out to you on several occasions, but have not heard back. Please reach out to your client success manager to learn more about our pricing and packaging offerings.
