Kinetics Cosmetics

This app is a must if you already use the Yotpo rewards app! We ended up switching to this app because they have much better email automation than what Mailchimp offers for reviews. The other fantastic thing about this app is the customer service! Anytime I had any issues they went above and beyond to fix them. I mostly spoke to Jeorge who was extremely helpful and fixed all my problems in no time. Daniel P was also super helpful and took the time to go over my questions one by one.

This is the worst app I've ever tried. I tried to create a campaign for a free product and when I went to add a discount code it said the code doesn't exist and it wanted me to create one in Shopify discounts first. Why would I even need this app if I could create the discount in Shopify??? When I tried to get some customer support they make you go through one of those automated live chats that never connects you to a real person and doesn't help answer any questions. Don't waste your time, this app is terrible.

Honestly one of the most useful and easy to use apps I have ever used for Shopify. It has so many options to make my forms unique and easily customizable. Plus no complicated coding or installation required. 100% would recommend it! EDIT: I also just used it to create a survey for marketing info and it worked so well! I also have to add that their customer service is excellent. I had a some questions and needed something done and I spoke to Emma, she replied to me very quickly and fixed all my issues in no time. Again I am very impressed with this app!

I have been using this app for some time and they have made many improvements. If you ever run into a problem they have a live chat option with a wonderful staff. I recently had some trouble creating a reward and Maggie was a huge help!

Great customer service! The app is simple to use and our customers love the service it provides.