Peaches&Crème K-Beauty and Skincare
Malta
Reviews (7)
The updated app is much easier to use now. Any issues we had in the store regarding consent integrations was responded to - thanks to Zeus for giving me a prompt assist.
Developer reply ·
Hi there and thanks for the amazing review! 🤩 We appreciate it a lot! 🙏🏻 Enjoy using our app and if any help is needed Georgi will be here for you! 😉
I love the customer service. Erin was responsive and took the time to understand my concern and explain the answers to me in detail and in an understandable way. I really appreciate it. The rewards program has been working well since we started and seems like our VIPs are enjoying it, too :)
Developer reply ·
Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊
This app really helped us a lot for freebie milestone campaigns, increased conversion of our store, and most importantly. easy to use and set up. Thanks to Sujil who is always especially helpful and patient when we encounter issues. Highly recommend this app!
Functional and easy to use, and my favorite is that customer support is very responsive. Very helpful! Jose was able to fix my issue quickly and correspond nicely via Live Chat.
This app was recommended by Shopify customer support. We are very much satisfied with this app because it is easy to use and as soon as we offered a FREE pickup option using this app, our conversion increased, PLUS Constantin is very responsive to all our queries and comes up with the solutions to cater for the unique needs of our business. He is very helpful and you can always count on him. This app also saved us the hassle of having to set up another location in Shopify for the only reason of being able to offer our customers a FREE third party local pickup option when all our orders are being fulfilled from 1 location only. Highly recommended, this app is worth it.
This app is good, you can customize it according to your brand, and customer service is available any time you need them, they are online, ready to help! What we're particularly happy about is that they value their customers. Not all app developers are like them, and they're available 24/7. Not all customer support of the apps operate like this. Normally, we struggle a lot because after 5pm CET, app customer support are usually offline and we cannot get the help we need right away. Shikha has also been very helpful and very nice, and assisted us all the way and managed to resolve all the issues we had raised to meet our store's needs. The reason we gave this app 3 stars is because we have to uninstall the app because we noticed that it made the speed of our store slower. As soon as we uninstall the app, the speed of our store went back up again to how it was before installing the app. It was unfortunate because we love this app.
The app is easy to use and we are happy how each can be customised. It took a few hours before the labels appeared in our store after we enabled them, but we are happy afterwards. Contacted the support team and they reached out immediately. We had a few problems with the labels displaying on our store and contacted customer support and they fixed the problem right away! Prompt customer support action is so essential and important especially if you have an online store! Superb customer support!