The Symphony Store
United States
Reviews (3)
A daily bot attack was creating hundreds of fake customer accounts on our site, resulting in thousands of accounts that weren’t tied to sales or genuine customer activity. After installing MIDA Fraud IP Blocker, we were able to identify some of the IP addresses responsible for the attacks and completely resolve the issue — no more fake customer accounts. Beyond solving the immediate problem, the app also provides a lot of helpful, interesting data for anyone who likes to dig into the technical side of the customer journey. The MIDA team has been quick to respond, incredibly kind, and remarkably helpful with every minor issue or question we’ve raised. We couldn’t be more pleased with the app or the support behind it.
Developer reply ·
Thank you so much for the 5 stars and all the kind words 💚 We’re grateful to have you with MIDA. We'll continue improving the app and adding new features to better support our merchants. Stay tuned! Mida-app.io Team ✨
Our store offers a combination of physical, digital, and print-on-demand products, which proved to be a bit confusing for customers who expected their order to arrive all in one box. We were thrilled to stumble upon Warnify Pro Warnings to help alleviate this issue, introducing pop-up boxes on selected products and variants that have non-traditional order fulfillment methods. We couldn't be happier with the final result and the assistance we received from Julia and the team to make the boxes match the styling of the rest of our site. Fantastic!
As a non-profit organization, it's important that we balance to the penny (or as close as possible) every month. Report Pundit gives us all the tools we need to complete our monthly reconciliation with ease, like differentiating between taxed and untaxed transactions, payments fees based on transaction date, and more. Reconciling our eCommerce operation has become a breeze, and we have gotten back hours of time we would have otherwise spent parsing through raw data. Recently, I noticed there was an issue with one of my go-to reports. Within minutes, a support representative investigated my issue, developed a custom report, and had me on my way with the issue resolved. All-in-all, we couldn't recommend Report Pundit more for our non-profit counterparts and anyone who is extra persnickety about their bookkeeping!
