ZSPEC Design LLC

Requires all update work to be done in CSV export...given Shopify issues with importing/exporting, that's a no-go. Also just get pushed documentation each time I ask a question. Looking for something easy, that provides actionable recommendations for regular people...this isn't it unfortunately. Thank you for your feedback. We appreciate you taking the time to share your experience. We’d like to clarify a couple of points, as there seems to be some misunderstanding. Yoast SEO for Shopify does not rely on Shopify’s native CSV system. The app provides its own CSV template for bulk edits, but bulk editing is optional. In most cases, we recommend a gradual approach, starting with your most important products and collections. Regarding your point about recommendations, the app does provide actionable guidance directly within each page. However, this depends on setting a focus keyphrase first. Without that, the app doesn’t know what you’re trying to optimize for, so it can’t generate scores or suggestions. Once this is in place, many merchants find the recommendations helpful as they guide improvements step by step. This isn’t something the tool can reliably decide automatically, as choosing the right keyword depends on your products and how you want customers to find you. In practice, fully automating this would often lead to poor or irrelevant targeting, which can negatively impact SEO results rather than improve them. Also, due to how Shopify works, this analysis runs in the browser and only after a keyphrase is added and the page is opened in the Yoast interface. That’s why pages may initially appear as “not analyzed.” Even before that, the app is still applying technical SEO improvements such as structured data, meta output, and indexing controls. We understand this may not match expectations if you’re looking for a fully automated solution. Yoast SEO is designed as a guided tool that supports you step by step, rather than fully automating decisions for you. We will also follow up with you directly to provide some additional context and clarification, which may help you decide whether the app is the right fit for your needs. We appreciate your feedback and are happy to help.

EDIT - price tripled in price a year later. SKIP and get another app...was shut out of the app and forced to upgrade for 3x the cost if I wanted to continue using. It's a good app, but unfortunately don't like their business ethics.

Hard to use and understand. Improve the GUI so we can see invites from other retailers...missed several as the notifications are buried.

Unfortunate to have to review this now after being a customer for awhile but they've impacted our business again and support is dropping the ball. Support is often slow when we actually need them, and any theme-updates BREAKS their app. There is a "3-Day" required rule for them to help get their app up in this situation and we lost significant revenue because of it. Also note, this "estimate" does NOT include weekends...so could be 5-Days (we're on Day 2 of needing help and told to wait till Monday...that's a best-case "4 days" for resolution...but by their rules could be Tuesday, or 5-days...). They want your "developers" to do it or pay them extra when the app glitches (and does often especially during peak shopping like BF). This latest incident has us shopping for alternatives with a simple installer and better support.

App very limited on what you can do. Still haven't found that perfect Etsy app.

App is just okay. It doesn't automatically update your Esty items, and to try and figure out how to update the items is very challenging. There solution is to have another DEMO call. Tech support just won't help you get what you need done. Not the best app.

ChannelSale organizational failures that has led to this review. This service has been a waste of our time, has damaged our seller statuses on channels and caused lost sales and reputation damage. For those considering, be advised this was our experience with ChannelSale after one month of attempting to work with them. Our #1 goal was Amazon listing (the most challenging of our channels) with bonuses of linking Ebay and Etsy channels. - ChannelSale has failed to list anything on Amazon, our #1 Goal. Two calls a week for over a month and no progress whatsoever on Amazon. Not a single successful listing. ChannelSale could benefit from employee-training and an actual customer-service system for support. Email-strings of communication did not work (the model being used) and time just marched on without progress. - Poor technology. There is no visibility in the ChannelSale “dashboard” to see what products are on which channels. We we told there was...pretty big missed expectation. o We found no dashboard-based ability to list a product ourselves. They want this done by them which would be fine but over a month later, not a single requested product has been listed. o ChannelSale's service integration with Shopify also continues to fail at order-syncing and pushing tracking information into channels. We have “manually” put tracking in a channel-order, notified ChannelSale of the sync-issue and we'll then get an email stating “it’s fixed”. However, they're looking at our manual-entry thinking somehow their sync started working. It hadn't. o Overall, ChannelSale needs to invest in technology and could benefit from their employees supporting customers from a professional environment – with better communications equipment and in environments conducive to working with customers. Support is abroad and every request is something like, "we will get back to you in some time". They only use Google Meet which has been clunky at best and most audio sounds like they are talking through a pillow (very, very muffled/garbled). - Poor Communication, Responsiveness and Lack of Organization. o We cannot understand most of what is communicated on the “calls” and there is no unique agenda. The ChannelSale calls are a rehash of past topics with little to no progress. We experienced calls with massive background noise (trains in background, dogs fighting...) and inability to understand them due to technological issues on their side. o ChannelSale attempted to tell us “please check test listing” over and over even after we’ve already provided feedback. We have had to repeat ourselves countless times on our needs and asks and a month later - not a single listing on Amazon while getting close to the holiday shopping season. o Need to improve attention to detail. We communicate something, and ChannelSale doesn't read it then waste call-time asking for the same thing we sent you a week or weeks earlier. This has been a complete waste of our time. See above for suggested fix – get real service-incident/tracking technology. Email isn’t the way. It took two weeks to get a simple "brand name" misspelling fixed (our company name!) on Ebay (they published listings to Ebay and never checked for accuracy - the burden is on us, the customer). We recommend another service - this one has just wasted 5-6 weeks of our time, energy and hurt both our Seller statuses on two channels.

App is just okay. I'm not sure it's worth the money with the issues you get. They withdrawal their money automatically weekly and my biggest issue is when I ship a package, it doesn't not update the tracking number. We have to enter it in. My customer are asking me all the time what is unfulfilled on there order and it always Route. It's some what of a pain.