Party Stuff
Canada
Reviews (7)
Fantastic support - Will update again once we've explored impact to AOV and conversation rate improvements :)
Developer reply ·
Hello Iain, Thank you so much for your kind words! We truly appreciate you giving Zotasell a try. Our team is committed to continuously improving and ensuring that Zotasell meets and hopefully exceeds your expectations. Can't wait to see the result on your site 🌞 If you ever need any assistance, you know where to find us 🥰 Bellatrix Zotasell Team
Great support!
Developer reply ·
Hello Iain, Thank you so much for your kind words! We’re glad to hear that you’re happy with the support and that everything is working the way you want with the Social Sharing Buttons. It’s always a pleasure to work with appreciative customers like you. If you ever need anything else, we’re just a message away! Bellatrix Zotabox Team
UPDATE: While they will be quick to respond to your review claiming they have been quick to address and provided resolutions - After months of back and forth with Boost Support, receiving numerous promises to fix the issues we have experienced, they have now completely stopped responding to our requests, despite our being on their top tier plan. AVOID Boost! If you have a dev team, or are ready to hire one, then Boost is probably an acceptable investment for you. If you do not, then avoid this extension as there is virtually zero chance you will be successful integrating it into your theme. ZERO chance. Prepare yourself to read over their code and spend many hours copying over styling from your existing theme - your mileage may vary, but even with a background in this, I've had enough of Boost. You will 100% lose any native theme functionality where there is overlap with Boost, so will need to invest in replacements through new extensions. Wishlists etc, for example. Dealbreaker for me - Boost hijacks your existing cart functionality which will 100% cost you conversions due to customer confusion and inconsistencies. Worse yet, their support is an absolute waste of time.
Developer reply ·
Hi Party Stuff team, Thank you for using our app and for taking the time to share your feedback with us! After carefully reviewing your store, we're happy to see that the app has been running smoothly with no issues since you started using it in July 2024. We understand that you've encountered some challenges after switching to a new theme recently. As we mentioned in our ongoing conversations, the new theme is unfortunately not on the list of popular themes that our app is compatible with, which we have transparently shared in our Help Center guide. We completely understand how important this is to you. Our technical team has put in significant time and effort to provide the best possible solutions, even though the theme is outside our supported list. We appreciate your cooperation throughout this process and hope to continue assisting you in resolving your concerns with everything we can do. Kind regards, Boost team
Excellent live support. Way to go, PageFly!
Developer reply ·
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you. Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly. If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care! Usman - PageFly Team
This is a simple, effective Reviews platform at a price which you can't argue with. We tried a couple of other options which were either too complicated, or too expensive with too many bugs. Judge.me just works, and their support is virtually instant. Highly recommend.
This app is full of bugs - Upgrading your plan from Free to a paid tier doesn't actually work (the charge is applied, but service levels are NOT increased). Additionally, the Onboarding flow within the app is broken (persistently asks you to install the widget, when doing so, it adds the widget to your theme multiple times). Go with another option! Worse yet, the support is horrible.
Developer reply ·
Thank you for your valuable feedback! We apologize for the issues you experienced, both of them were taken internally and addressed with the highest priority. We hope to see you again in the future!
Excellent customer support - They are very helpful.
Developer reply ·
Thank you for your feedback and appreciation!
