Jubilee's Pot Pies

I cannot say enough great things about Miles and the Subify team! Even though I'm currently on the free plan, Miles treated my setup with the care and attention of a VIP. He went above and beyond to help customize my subscription widget so it perfectly matches my business branding and overall site vibe. Not only was he professional, patient, and incredibly responsive—he truly listened to what I needed and did his absolute best in trying to accommodate that. Miles made me feel valued and supported as a small business owner. I’m beyond satisfied with how seamless and polished the widget looks now—and most importantly, it’ll be easy for my customers to use too! I’m so glad I downloaded Subify. Between the intuitive setup and the A++ customer support, this app is exactly what I needed. Thank you, Miles!!

Professional, kind, patient and ever-so helpful! I really appreciate that this team [also] has a free plan with good features, for growing businesses, like mine. Niraj, Lokesh and Nitin have all been GREAT and patient in helping me to understand and make sense of how their app works for my business needs. Some similar apps can be overwhelming but this app keeps it simple. I feel comfortable using it and if I happen to need any assistance, help is available rather quickly, via chat. Honestly, I would suggest Bird Pickup Delivery Date to anyone! I've explored similar apps, but this teams customer service skills outweigh any other "competition" in my opinion. This team understands what providing GOOD CUSTOMER SERVICE means, so I'm sticking with them! Keep up the GREAT work guys!

I ended up uninstalling this app, just due to the constant frustration of the "support" team informing that an issue was resolved, that actually wasn't; and they dragged it on for 3 DAYS!! I've been VERY understanding and patient and I don't feel VALUED as a customer from the support team. There are so many more apps with so many features, even included in Free plans, that I could use and that's exactly what I'll do! The support team didn't make me feel "supported" as a customer. The issues that this app was reflecting on my LIVE site has caused so much confusion with my customers and IM SO OVER IT!! This app has wasted my time entirely!! UGHHHH!!!!

UPDATE: Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed. I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now! **Initial Review** Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you kindly!

I strongly recommend this app to other store owners! Leo responded to my questions even at an early time of morning. He kindly attended to all of my issues and gave me GREAT guidance and help. I recently and previously used the Fresh Review app, and they didn't respond to my questions, weren't helpful in the least and their app wasn't user friendly or configured well! LEO is patient and a really good developer! His app works to any business owners satisfaction. Again, I strongly recommend you download this app and thank me later!

Shahrukh was AMAZING in helping me today and so very patient with me! My store didn't already have the app embedded, in customizing my online store, and Shahrukh collaborated with my store to set it up for me! I couldn't be happier in the turn out! Thank you soooooooooo VERY much! LOVE this app and I appreciate the fairly quick response time!

This is the exact type of app I need for my store to be sure that, since I am a one-woman-show in my business, I don't get overwhelmed or burnt out in doing too many orders a week. I keep asking for help in setting things up and I don't feel like I'm getting good assistance. Seems more so like I am a bother. Looong response time and I need to get things going. They also aren't thorough in their responses, to which makes one feel like you're bothering THEM. Maybe someone else will have better luck with this app? Going to look at other apps similar to this one. I don't see the point in paying for this app, if I cant even get help! Back to the drawing board! Hello Ally, We apologize for the inconvenience you faced with our app. We've been trying to reach out to you to understand your requirements or the issue you're facing with the app. We expect to hear back from you this time. Thanks! MageComp Shopify Team

Pete was WONDERFUL! He went over and beyond! I have a free account with Rivo and let me say - you get SOOO MUCH! Once my store grows, I will definitely upgrade my account to unlock all full features! Their customer service support is WONDERFUL too! and I have spoken with a handful of support associates at Rivo. This is HONESTLY the best app for their customer rewards and loyalty program. THE BEST, hands-down!! I downloaded so many other apps that weren't good enough until Rivo. The ease of setup is what I genuinely appreciate. This is my honest review. Thank you guys!