HouseMade Industrial

Handing off the online advertising for our small family business was scary (we're control freaks) but it's already paying off. One month ago, taking on Google & Facebook ads for our small business was daunting - I was trying to learn it all myself to avoid paying a stranger to run it for us. Honestly I'd still be trying to get it setup correctly and agonizing over which images and copy to use if I hadn't given this a shot. One month in, we are pretty blown away. Assuming it would take several months to get things dialed in, we did not expect to see many sales within a week, let alone achieve 73 sales with a 5.2X ROAS within 30 days. Both Google and Facebook components have been super successful, pretty much right from the start. *We are not a new store/brand, we've been running and growing for 5 years - but this has already had a positive impact on our business. And saved me a massive amount of time, stress and headspace. If you're on the fence, just try it. As far as working together, any questions or tweaks I have to the campaigns are addressed quickly over email, and I'm really happy with the responsiveness from our dedicated campaign manager. Emma has been fantastic! We have already increased our budget for this month and are looking forward to seeing those numbers go up even more. Five stars, all the way. Thanks so much!

Jade is a life-saver! I had a couple alignment issues with my first published page that I couldn't fix on my own. At 8pm on a Thursday she jumped in and got everything figured out and fixed for me. I'm blown away with how fast I was able to get help on something that was a complete road-block for me. Great app UI/features and even better support. Thank you Jade, you made my early Black Friday launch possible! :)

Anytime I have a question, customer service is right there - I've never waited. Every kind of setup or customization issue and they're always friendly and helpful. Lee-Ann is a superstar. Quick to respond, troubleshoot, assist, and she ultimately offered to just do it all for me. (I accepted) Super impressed & happy with the app and the real human support. Thanks everyone! :) - Sarah @HouseMade.us

This app is fantastic. We're able to help clients wherever we are from a phone/ipad/laptop without any issues -- additionally it's helped close a ton of sales and maintained our reputation for fast client support. Great features throughout and easy to setup and customize. It would be amazing if there was a search component so I could find a conversation containing a particular word, order number, date, or name. I find myself needing to go back regularly to capture details and it's a lot to manually go through. Great job on this app overall, it's critical to our everyday business!

Fantastic app & fast support. The UI is easy to get around in and the built-in styling and layout options are super nice without needing a ton of tweaking. Thank you!