D: AI FAQ Page
by DDSHOP APPS · launched
View in Shopify App Store ↗Reviews (137)
This app is extremely useful for setting up one or more FAQ pages. Support is great too! Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
App looks good on the onset, but don't expect any help from support with any issues as they simply send you link to their faq page by default and refuse to answer any questions you may have. I have since found better supported faq App Hi John, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our support did not meet your expectations. After reviewing our conversation, we found that your question was related to adding FAQ content to a page, so we provided a direct link to the relevant section of our documentation as the quickest way to help. That said, we understand that you may have been expecting more detailed guidance from us. We apologize if our response came across as dismissive, that was never our intention. We genuinely value every customer and always strive to provide helpful and timely support. If you're still willing to give our app another try, we'd be happy to assist you personally and answer any questions you may have. Thank you again for your honest feedback. It helps us improve both our product and our support experience. Best regards, Duke
Works perfect for our needs. Customer service has been very helpful Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to reach out us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
The application is phenomenal! Very easy to integrate and use, also very much satisfied with the UI. Recommended for all those who want to take integrate FAQ with ease in Shopify store.
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
Customizing withing a few minutes. Thank you Duke! Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Nice app for creating FAQ pages. Sufficient if you only want to create a few FAQ pages. However, we want to display FAQs in an accordion design on product and landing pages and all these FAQs in a tab-like design on a main page. We explicitly asked about this before installation—the answer: yes, it's possible. After many emails with the support after installation, it turned out that this is NOT possible. Either the support team doesn't know the product well enough or they don't read the email inquiries. The quality of the support leads to the downgrade. You can't work like this.
fantastic little app - really handy. And 5* quick customer support too.
Good app with great support! Easy to use and works perfectly. Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Fantastic app for creating an FAQs page quickly and easily. The setup was straightforward, user experience is smooth, and the developer's support was outstanding. Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
very good Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Really useful app that helps you create an FAQ page quickly. Great tech support too Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
If you use this app.... be advised that it is very buggy. 1. The "free" version still has a monthly usage charge... don't be fooled, it is not free. 2. The "submit a question" upgrade has multiple technical issues that the technicians cannot seem to get corrected. And I tested the "submit" on multiple platforms and browsers and always get bad results. We have customized the Submit button according to your request. And the free plan does not require you to pay a single dollar, why are you giving such a bad review to the app? Is that fair to us? You come from a country of civility and politeness. I hope you reconsider your review. There are few applications that support customers via email and chat like ours. We are not fooling you. Kind regards, DDSHOP Support
This is a great little app for quickly building an FAQs page - really simple to setup and use, and the support from developer was amazing. We're now using it on a second site too. Thank you Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Really helpful!!! Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
I installed the app yesterday and spent time on it. Went to check on the FAQ page and is the APP broken?! Already? It looks like the webpage at https://faq.ddshopapps.com/?embedded=1&hmac=25681b725535d387a765d4b097cb2b8181fdb9f8045e05dc94b7f9270198f6ff&host=YWRtaW4uc2hvcGlmeS5jb20vc3RvcmUvcG9zdHVyZW1kLWNvbQ&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.bHIX_sIEwIdcvXo_YWtV8iYkiBhjiVFZVToK0avZzy0&locale=en-US&session=4b09d5a26a87a0e458c2ac12a0762566af49959707e8a6eef62f329abaff55ec&shop=posturemd-com.myshopify.com×tamp=1735310000 might be having issues, or it may have moved permanently to a new web address. Sorry for the issue you are experiencing. We have received your ticket and have responded to you since yesterday. We have also sent a store access request to check the issue for you but have not received any response from you. Please check your email so we can assist you. Kind regards,
I'm so thankful there are still free services and apps that consistently deliver. Customer service is also amazing! Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Great customer service when I needed an issue fixed
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
They are so helpful and fast. Best customer service! Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience. Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Very helpful and easy to use. Does what it says Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Amazing app. Very easy to use and a great customer service. Highly recommended Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Buono Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Duke is very helpful and fast response. The app is easy to use Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Extremely happy with this App so easy to set up my question and answers. Easy to edit and play around with colours to get the right look for my page. Did have to chat to support on one small issue, they were first class so helpful. Highly recommend this app . Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Their service is excellent! They resolve issues pretty quickly. No better FAQ app than it! Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Great app, easy to use and fast customer service. Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Easy to setup and very fast support when I had questions! Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
The app responded quickly to our request. It's easy to use and I highly recommend it. Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
This is a great app. In my case, a FAQ is an essential part of my webshop so i am very happy to have found this app. Lots of options and also quick and helpfull support. Thanks!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
I tried a few FAQ page related apps and this is no doubt the best one - not only because it's free (which is wonderful for small business like us) but also because of its clean and intuitive user interface, great functionalities, and excellent customer service. 5 stars!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Very Very good Support Useful This app Thanks for Developer
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Support at this company was excellent! Very fast reply and clear instructions how to solve the issue!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
It's incredibly fantastic, I swear. It's the best product I’ve ever used! The features are very convenient, and it’s so easy to use. Plus, any issues I’ve had were promptly addressed via email. It’s just amazing!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Awesome service, very quick response team and 100% free to use. This is really valuable and grateful for the app!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Easy to set up, figure out and use, a few different options for styles & some minor customization options. Customer service responded immediately when I had a question.
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Perfeito
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP APPS Team
Immediate and helpful service with the online chat support.
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDSHOP App Team
Beautiful app, very easy to install and design the way you like (some css-adjustments needed, but nothing I couldn't accomplish with my little css knowledge) Also the support helped me very quickly with enabling the english translation on my websgop!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDshop App Team
Tres bonne appli, bien faite, je recommande
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, DDshop App Team
Top App. Request for removing of Branding answered very fast. Easy to use.
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
The app is working beautifully and is very easy to set up and use. I much prefer this to the stock standard faq's page because this app allows the customer to search and find a question already answered rather than creating a new question.
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
Easy to setup and Quick and Friendly support
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
Update - Was contacted by support very soon after leaving the below review whom provided a one click fix which I can confirm corrected the issue and was very easy to do ourselves. They also removed the branding for the inconvenience. For a free app its great, I'd suggest just flagging this potential issue and it's quick fix upon installation instructions to users to avoid any issues App stopped every variant across our whole store from working correctly. Despite customers selecting a variant from the drop down it didnt change when added to cart which meant customers were being undercharged and we were dispatching incorrect items! Fixed immediately once removed - how this is allowed on the app store and showing the diamond and "built for shopify" below it in the app store is mind boggling.
Developer reply ·
Thank you for using the app and leaving a very helpful review! Because this is an interface-related application, conflicts between the theme and the app may still occur. That's why we have an option in Settings to exclude this case. Unfortunately you didn't see it before contacting us. We've added a conflict warning right on the first page of App admin as you recommended. Your recommendation is very helpful and we appreciate it. We hope you can revise the review again in a more positive direction. If possible, please give the app another 1 star. Thank you very much!!!!
Easy to use with quick support.
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
Fast support
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
Really easy to set up and great customer service whenever we had a question.
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
Super application et surtout un SAV très réactif
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
After activating the app, all the images in my store are not displaying on the web page.
Developer reply ·
Hi, We are very sorry for the problem you encountered. You did not contact us for help. There may be a conflict between the theme and the app and the way to handle this conflict is very simple. Our application is free, if you still want to experience the application, please contact us via email: ddshopapps@gmail.com, we will create a FAQ page for you as desired. Regards,
Great app with excellent customer support. It made organizing and displaying FAQs on my website a breeze!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
super support - easy app!!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
Great little app that creates nice looking FAQs accordions/tabs. Fantastic that it's a free app too. Prompt and helpful support.
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
Fantastic App, Highly recommended
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards, Show less
Super easy to set up and so many options. Tech support is fast to respond to questions and offer great advice.
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you. Best Regards,
Het is een mooie en makkelijke app om te gebruiken. Het doet wat het moet doen. Zeker een aanrader!
Developer reply ·
Hartelijk dank voor de geweldige recensie. We hopen dat je een goede ervaring hebt met ons ondersteuningsteam en de DDSHOP FAQ-app. Als u vragen of opmerkingen heeft, neem dan gerust contact met ons op via onze livechat of stuur een e-mail naar ddshopapps@gmail.com, wij staan altijd klaar om u te helpen! Hartelijke groeten,
Very happy with this app! Exactly what I was looking for. Had some trouble enabling the app but it was fixed within a day after reaching out. Thank you!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
No limit for FAQ and nice design
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Intuitive and easy to use, very friendly and swift customer contact. Would recommend, 5 stars!
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
FAQ is just what we were looking for. With help from FAQ Page support, unchecking the " Jquery" in Settings resolved the issue.
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
What are you looking for? A quality FAQ app that's easy to install, easy to use and backed by amazing customer service, ohhh, and FREEEEEEEE? Well, I feel terrible about the free part because this app gives our company so much value. So, install it! Have any questions, reach out to the developer, they reply quickly and go above and beyond. Thanks again! :-)
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
App works well, its free, has categories and is easy to add, remove and edit questions and answers. Small misunderstanding on our side setting up the FAQ page but the app support answered immediately, made the changes on our end for us and fixed the Problem within minutes. Highly reccommend
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
very quick support
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
fast response
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Great app and prompt service and help
Developer reply ·
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
FAG page is really intuitive and easy to setup. Had a minor issue, reached out for help, and they were very prompt with fixing the problem. Was super helpful!
Developer reply ·
Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Very good and quick technical support, fixed my issues and explained what I was doing wrong :-)
Developer reply ·
Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!
Developer reply ·
Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
great app and great customer service
Developer reply ·
Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.
Developer reply ·
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards, Brian
Developer reply ·
Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
A little issue where the FAQ was not updating was fix within mins of asking. Thanks heaps!
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
installed, choose pro-plan and error: Whoops, looks like something went wrong.
Developer reply ·
Hi, Very sorry for the problem, it only happened during the application upgrade process. We have completed the upgrade and the problem is gone. We hope you can try again. Regards, DDSHOP Team
Perfect, exact what we need, easy to use. The support is really great! They respond very fast and their help is great.
Developer reply ·
Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Great support! Great app! This is what we need and been looking for. Two words can only describe it: SPOT ON!
Developer reply ·
Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
I found the FAQ set up quite easy to use and the results look good. There are several smart looking templates for FAQs . The support team were quick to assist with queries and resolve things and I am happy with how it looks. It was also easy to quickly add it to the website - just a couple of clicks. Would give 5 stars if they had a few more template options, but really good app.
Developer reply ·
Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Great experience with the app. Easy to use. Great experience with customer service also. User friendly.
Developer reply ·
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.
Developer reply ·
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!
Developer reply ·
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,
Very helpfull and easy to use app. Also when you have problems their chat support is stunning and everything is solved in minutes. I highly recommend this app.
Developer reply ·
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards, Brian
This is a really good app. There is so many options of choosing your layout to match any aesthetic you want. I recommend to anyone looking to make a simple and effective FAQ page
Developer reply ·
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards, Brian
Easy to use and simple to set up. Handy little app with affordable pricing and a free plan. Good for stores that are just setting up.
Developer reply ·
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards, Brian
I am impressed by your good service. I am willing to use this app for the long term. Thanks for your support.
Developer reply ·
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards, Brian
By far the best FAQ App. Its really easy to create the FAQs und you have ulimitied possibilities of customization.
Developer reply ·
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards, Brian
Great free app for setting up my FAQ page! Had some questions in the beginning. The support was great and they helped a lot.
Developer reply ·
Hi, This is Briant from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards Brian
What a great FAQ app! It's so easy to use and works great! It has many different templates to choose from to make your store also! Exactly what I was looking for!
Developer reply ·
Hi, This is Briant from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards Brian
This app is very useful and free, it helped me solve the problem of sorting and searching the FAQ page, Recommend.
Developer reply ·
Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards, Briant
Do not use this app! It completely broke my entire store rendering it useless until a web developer can assist me with fixing it. Whatever this app wrote into the theme code has caused a nightmare of problems. Also, all of the positive reviews you are reading here are fake and are only posted in exchange for them to supposedly remove the copyright text from the page it creates. Absolutely terrible.
Developer reply ·
Dear Sir/Madam, I am Briant - DDSHOP Manager. We are extremely sorry for the bad experience with our app. As for your problem, it's probably a JS or CSS conflict with your theme, and this happens sometimes and is hard to avoid for a theme-heavy app. We've fixed a lot of related problems like yours but unfortunately you didn't get in touch with us in time so we could serve you better. I hope you can reinstall our app and we are more than happy to help you with any problems. Once again sorry for your experience with our app. Thank you for your time. Kind regards, Briant | DDSHOP Manager
Werkt perfect en is ook nog eens gratis. Bedankt voor mij werkt het goed. Zou misschien wel meer aan de styling willen doen.
Developer reply ·
Hi, This is Kane from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards Kane
Easy to use, intuitive and with a great possibility of configuration and customization. Very satisfied with the installation of this app.
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
Extremely easy to use and easy to transfer to my site why pay for one when this one is free highly recommend this app
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
I was looking at a few different FAQ Apps and this one is outstanding. Super intuitive, easy to use and great presets/templates. Great stuff!
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
it is a very good tool for FAQs and technical support response is very timely. I strongly recommend it.
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
I love the app it make easy and cute FAQ for my shop. I definitely recommend, it’s totally free so it’s a nice add on in your shop
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
Very happy with the app and their customer service. I would use this on any other future sites i create also.
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
Fantastic app & fast support. The UI is easy to get around in and the built-in styling and layout options are super nice without needing a ton of tweaking. Thank you!
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,
very helpful app, easy to use creates awesome accordion FAQs. The FAQ we created with this app looks brilliant.
Developer reply ·
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,