MJ's Chocolates
United Kingdom
Reviews (8)
Today Helen sorted out a mess I was in and with great images for the future. Helen was very quick and understood what I needed and giving me images to look at for the times I forget how to.. Globo Product Options if fantastic. Gemma from Globo is really helpful, even when I'm the one making the mistakes. Very fast response, never even managed to play the game haha and resolved my issues within seconds. Marion
I downloaded this App yesterday (17th March) it is perfect for what I was looking for, I had a few issues caused by myself, but Samuel to the rescue. Showed me what I was doing wrong. Nothing was too much trouble and was very helpful and quick to respond. thank you Marion
This review is for Product Options. Thanks Adna for helping me again in Product Options, the support you get from Hulk is great nothing is to much trouble and to get this support for a free App is amazing. Thanks Hulk Team... As a novice with the apps I needed a little help and Adis to the rescue, thank you for your help today, make a challenging thing easy woohoo... Great support nothing to much trouble. Hulk to my rescue I have trouble installing code, so I leave it to the professionals, within a couple of days Heena from Hulk had sorted the code for me and even done a little video. Service and Support are so helpful, nothing to much trouble. Thank you Hulk.
Developer reply ·
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options. It requires a little extra love to get the code implemented properly and we're glad that you were able to get an awesome experience from our great specialists! Please let us know if we can help with anything else!
Emira was really helpful tonight solving an issue I had really quickly. thankyou so much. This app and very easy to install and use, you can have the GDPR notice across the whole page or to one side. Looks good on all devices. I am using the Free one at the moment. Hulk support are very helpful. Lovely Sarah from Hulk just helped me sort out an issue I caused great service. SECOND REVIEW Thanks Sarah again for fixing my App as I had upgraded my theme (Loft), Hulk Support team make it very easy to solve issues that evade me. Hulk Team give great service and nothing seems to much trouble. Thank you
Developer reply ·
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Great after purchase service. I raised a support ticket because my app was showing up blank to me, very quickly they checked it out and it was there, I was just needed to wait for the page to load...great job support.
Developer reply ·
Thanks so much for giving us an opportunity to assist you. Please let us know if you need anything else! We are always standing by to help. :)
I have had this for a few months and found it very easy to set up and use, although only have the free version at the moment and have had no problems. Support staff are very helpful.
Developer reply ·
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Great App easy to use. I required help with the code and Vivek and Support Team very helpful and turn around was within 24 hours. I now have my Add-ons alongside my products in my cart, so a very happy customer. Thanks to the Support Team... Would I purchase from them again the answer is Yes.
Very new to SEO and picked this App based on the reviews and answers. I have since got the App today and been chatting already very helpful no matter how many questions I asked. The App is easy to use hence my review and looking forward to getting a happy green face...! Thank you very much! I'm glad my answers helped you to improve your products and I'm sure you will soon get the results from your SEO optimizations ;-)
