Comfy Elegance
United Kingdom
Reviews (11)
Plus plan ($79.90) is unjustified. I placed an order on 27/11/2025 to test the service personally and experience what my customers would go through. • First shipment: lost • Second shipment: re-shipped on 21/12/2025 • Final delivery: 2 January 2026 That’s a 35-day delivery. This level of performance is unprofessional. I tested it personally to protect my customers, and I’m glad I did. Charging $79.90 for a service that performs this poorly is indefensible. They charge stores a significant amount for a service that fails to meet even basic expectations. Had I read the reviews more carefully, I wouldn’t have installed it even if it were free. I hope this review helps protect another store and its customers from a similar experience Hello there, Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. We take your concerns about the PLUS plan and the lost order that was reshipped, causing delays, very seriously, and we deeply regret that we did not meet your expectations. We aim to provide prompt, reliable, and professional support to all our clients, and it’s clear that we fell short in this case. We are actively reviewing your situation to understand what went wrong and to prevent it from happening again. We will reach out to you personally via email to address any outstanding issues and work to restore your trust. We truly appreciate your honesty, and your feedback will help us improve our customer experience moving forward. Best regards, Dropshipman Support Team
Developer reply ·
Hey ! Sorry for the delay on creating your demo but I had 15 demos during the weekend. Let's do a meeting so I can personally help you on how to create your own mobile app for FREE ! https://calendly.com/admin-fengcart/15min
The app is free, and on top of that, they offer setup on their side and even a landing page! That’s awesome. Many thanks to Ateeb — he was very helpful.
The cost-to-service ratio is extremely high. They don't accept returns, shipping costs are excessive, and their new 2026 policy will cost merchants far beyond the subscription fee. This creates significant losses and leaves end customers dissatisfied with the value proposition, ultimately driving them away from completing purchases. I will not be continuing with this service. I'm out to ensure I can keep my customers happy and maintain their satisfaction. There are many superior alternatives to this supplier. Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify a few important points. Please note that we do accept returns, and we continuously work to make our service policies as clear and retailer-friendly as possible. Regarding the 2026 updates, there will still be the option to use your own courier for shipments outside the EU, ensuring flexibility and cost control for our partners. Our goal is always to support merchants with solutions that help them maintain customer satisfaction and healthy margins. We regret that we didn’t meet your expectations this time, but we remain available to discuss any concerns and explore possible improvements. Thank you for your past collaboration, and we wish you all the best moving forward.
I love it.... It's extremely helpful.
The 17TRACK is worthy of a rating. In addition to their free plan, they try to provide the user with a generous offer. Both the chatbot and customer service always respond quickly. Very helpful, and I enjoy it. Keep it great.
"Free plan available. Free trial available." Fake .. There is NO FREE plan. And the free trail is NOT free.. It's trap..
Developer reply ·
Hi! We're truly sorry to hear about your experience. Please allow us to make this right. Our team reached out to you via email and we look forward to hearing from you.