fr.xega
China
Reviews (6)
很方便使用，回复也很迅速
Developer reply ·
您好！ 感谢您的积极反馈！我们很高兴听到您对我们的服务有良好的体验。您的满意是我们的首要任务，我们将继续努力提供卓越的服务。感谢您的惠顾，希望很快能再次见到您。如果您有任何疑问或顾虑，请随时联系我们。 祝一切顺利！ Channelwill 的 SEOant 支持团队
I didn't even activate the plan, but was automatically charged $39 per month. This is a robber plugin!!
Developer reply ·
You have been paying for this app since Dec 17, 2023. If you need a refund reach out to us via live chat.
Developer reply ·
感谢您花时间评价我们的应用。您的反馈对我们非常宝贵。我们一直在努力增强应用的功能和性能。如果您有任何建议，请随时联系我们的支持团队。 再次感谢您的宝贵反馈。
Après avoir utilisé ce plug-in, le prix du forfait augmentera secrètement sans aucun préavis, de 20 dollars américains au prix le plus élevé de 88 dollars américains. Après avoir posé des questions, aucun frais ne sera remboursé. . C'est complètement déraisonnable, c'est une entreprise frauduleuse ! ! !
Developer reply ·
Hello there, Thank you for sharing your feedback. We apologize for the inconvenience you've experienced, particularly with the payment process and customer service interaction. Your experience is important to us, and we regret any frustration this has caused. We understand your concerns about the payment method and the handling of your subscriber information inquiry. Our team is dedicated to investigating these issues and ensuring a better experience for our users in the future. A senior representative has contacted you to address the situation in detail. Please respond to their email at your earliest convenience. We are committed to resolving this matter and improving our service.
Customer service never responded, no support, and the app is garbage
Developer reply ·
Hi there, Firstly, we want to apologize for your experience with our app. As we could check, you sent a ticket on 29th Aug, and our support team responded to you twice on 30th and 31st Aug. Could you please help us check your email and spam folder again? Sincerely.
After downloading the app, I found that the price was completely different.
