Chin Mounts
Canada
Reviews (5)
John E was so helpful! Gave me help with some custom code and I was able to fix it in 2 mins.
We've been using Visually for a while now, and it's been an absolute game changer! The platform is intuitive, powerful, and has helped us run several super successful A/B tests, unlocking new insights and optimizations we wouldn’t have found otherwise. Beyond the software, the Visually team is super responsive, knowledgeable. We’re excited to continue testing and uncover even more results with them! Highly recommend to any brand looking to scale and improve their conversion rates.
Gil has amazing customer support and is always there to help you. The app is super easy to use and generates enough review to cover the costs.
When the app works well it's simple and easy to use. However, it constantly has issues with displaying rates at checkout. It will randomly stop working and support takes forever to address the issue. This results in a ton of lost revenue for the period it isn't displayed. *UPDATED REVIEW* I'm changing this review to 1 star as they still have not fixed the same issues that plague this application. I've been contacted by a member of the team and was told the issues I'm experiencing have been fixed. Yet, here we are, months later experiencing the same issues.
I absolutely love this app! I had an issue when I was trying to input the product bundles HTML snippet code. My product reviews kept disappearing from my mobile website. After contacting the support team I had my problem solved in less than a few hours. Thank you Jed for all your help! I cannot wait to dive into all the other amazing features with app has to offer!
Developer reply ·
Fantastic feedback to say the least! Thank you for sharing your thoughts and enthusiasm! We're always happy to help and make sure everything works!