Simpson & Vail
United States
Reviews (4)
I had a small issue with the app not showing up on some mobile devices and Shelby was super helpful in explaining what was going wrong so my customer can see it correctly.
Developer reply ·
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️ - Smile Team ✨
We loaded Shippo in August and so far are very pleased. There are some features we would like to see offered and have reached out to customer service, but on the whole I like the shipping costs offered and the customer service help & response time has been fantastic.
Developer reply ·
Hello, Thank you so much for the great review! We're so glad to hear you're enjoying Shippo and saving money! We appreciate you sharing your thoughts with us on new features you'd like to see. We take all feedback at Shippo seriously and we're constantly looking for new ways to improve our platform. If you ever need any additional assistance, please don't hesitate to reach back out. Happy Shipping! Shippo Support
I'm still getting things set up with Quickbooks so I don't have a lot of feedback on that, however, the connector app is working great. I'm reviewing today to give kudos to Customer Support. I set up a chat this morning and spoke with Ben who was quick and efficient at helping me with an issue.
