BONIFAKTUR
Germany
Reviews (7)
Super intuitive user interface and setup. Especially customer support is extremely helpful and taking their job very seriously.
We had some issues with integrating the app into our theme but the support was super helpful and resolved the issue very quickly with a custom solution. Igor was very nice and took on this challenge. A really outstanding customer support experience.
I had some issues setting up the Info-Page but Balint from the Team was super helpful in resolving the issue quickly. Now everything works perfectly. I really like the features offered - not cluttered just right and what I need. I can recommend the app and team a lot!
The compliance check conducted by Zeus was very helpful and very straight forward. I really feel like they are helping me to navigate this difficult compliance topic well.
Developer reply ·
We give ⭐️⭐️⭐️⭐️⭐️ to you as well! 😊
I tried a couple of translation apps already and no one was quite perfect up to now. But this one is actually perfect. It's got all the features required and the support is exceptional. Special thanks to Nancy!
Developer reply ·
Hi Melanie, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io Regards, Oriana Transcy - Translate Language and Convert Currency
We use this app for quite a while now. We recently had some issues regarding the configuration and after a short reach out to the support the problem was easily dissolved by Fatima. Thanks a lot for the great support.
The app works just as desired. Special thanks to the fast and very helpful support for implementing a requested change in our shop
Developer reply ·
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
