Corporate Giggles

It's amazing how simplicity can be effective. If you are starting out this is the right app for you. It will accomplish everything you need. Customer service response time is awesome. Highly recommend!

I've only had the app for a short time, but the ease of implementation has been amazing. I recently needed help with removing the tip that hovers over the variant, so I reached out to support and Helen fixed it for me in a few minutes. She was amazing. UPDATED: The team continues to provide top notch service. I worked with Sarah this time on what seemed to be a glitch. She was able to resolve and also handle a different variant request. I most likely will look into some of their other services.

I’ve been using Discounty and overall it’s a solid app with some real strengths, but also a few things that don’t quite work for my store. On the positive side, the customer service has been phenomenal — Pearl and Grace were professional, helpful, and quick to assist. The built-in chatbot is excellent as well — knowledgeable, easy to use, and great for quick troubleshooting. Together, they’ve made support one of the strongest parts of this app. The app also uses Shopify’s native UI, which makes it intuitive and easy to navigate, and it gives you the ability to set discounts for individual products, which Shopify doesn’t natively provide. Where things fall short for me is in the limitations. The biggest is the pricing model, which is based on product variants — the more sizes, colors, or product options you add, the higher your monthly cost climbs. For a store that’s constantly adding new products, this just isn’t sustainable. I also ran into problems with discount stacking, since offers created in Discounty don’t automatically block other discounts from being applied. That led to customers combining promotions in ways I didn’t intend, which is a dealbreaker for my setup. On top of that, much of the functionality overlaps with Shopify’s native discount tools, making the app feel somewhat redundant in my case. Overall, I think Discounty has a lot of potential and is backed by a great support team, but the pricing structure and discount stacking limitations make it difficult for me to justify long term. For merchants who need finer control over individual product discounts, this app could be very useful — but for a growing catalog like mine, it isn’t the right fit.

Initially things started off positive. The person helping was responsive and tried to help, but when things were not working as planned, things shifted, responses lessened and then just stopped. I would check to see if any updates were happening on the site and things were happening but not for the better, mostly unsuccessful attempts to fix. Then I received it's working for me etc.(which was not the truth). Eventually, he explained based on a conflict from a different program my request couldn't happen the way I originally wanted, which was fine. Fast forwarding, he was able to make the alternate changes, but I only became aware of them because I kept checking to see if anything was happening. During that process he messed up a few things, and stopped communicating all together. In the end I just starting sending screenshots of how things looked. He eventually, put things back together, but had I not checked and started sending screenshots, I'm not sure what would have happened. Because things did workout in the end I'm leaving 3 stars, because there were honest attempts to support but somewhere along the line things took a drastic turn.