KetoneAid
United States
Reviews (7)
Very hard to cancel. Nothing about delete or cancel in their FAQ, big pain.
Developer reply ·
Hi there, Thanks for using our app, we have a section in our FAQ for the uninstall process, you can check it out here: https://oneclicksociallogin.devcloudsoftware.com/index/faq/#uninstall Let us know any question about our app, Thanks
RECHARGE IDIOTS CANT FIX GLITCH RESUKTING IS THOUSANDS OF $$ LOST!!!! COUPON CODE GLITCH! FREE OVERNIGHT? NOOOOO!!! Ok, so this glitch is SUPER annoying. It usually takes me 5 times to explain it to support, and I don't think they ever "get it". I did explain it to top management and they couldn't believe the system would have this glitch, but not enough people complain so they don't fix it. Here is the issue. If you offer "FREE SHIPPING" codes, Shopify has a smart "limit to X dollars". Well Recharge doesn't have this limit. So if somebody orders a $10 product, and they have a free shipping code, they can request FREE FEDEX OVERNIGHT even internationally. So a $10 product can get $300 overnight fedex shipping for free. This really sucks. Every couple of weeks I catch the glitch but more often it goes out on it's own. Very annoying. RECHARGE! ARE YOU LISTENING? FIX THIS GLITCH! IT HAS BEEN 2 YEARS NOW.
Wow, so simple and it works. I had been looking through dozens of apps and non couple simply redirect inventory based on the location. This should be a Shopify default. So my EU orders were showing up in the US inventory system. Now the EU orders show up under EU. So easy and basic. And the support team is amazingly responsive. You NEVER see this with apps. They actually reply. Thanks! Frank
Annoying. Every time there is a message it emails ALL admin personel. Sure you can turn it off for everyone but you can't pick who gets the messages. So all or nothing. Chat support has yet to get back to me. Frank
Developer reply ·
Hi, there. Thank you so much for your valuable feedback! I do want to clarify that each staff member can adjust their own notifications for Shopify Inbox. Simply login and head to Inbox > Notifications and adjust as needed! - Skye, Shopify Support
Just doesnt work. Made it live and it didn't work for entire site and didnt work for a particular URL. Bummer.
Developer reply ·
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate it if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Really works wonders. A life saver! Daily emails telling me exactly where my inventory is. So simple and so great. And the customer support is insane. I get super fast replies with custom screenshots and walk throughs.
Developer reply ·
Thanks a lot! We're always glad to help.
