Sang-e-meel Publications
Pakistan
Reviews (8)
The app is brilliant and the customer service is probably the best I have seen! We've been using this for a few years now. In our most recent request, Luisa was extremely helpful in resolving the issue very quickly. The entire team is always quick to respond and resolve any problems. 5 stars without a doubt!
Great app - super easy to make a catalog. and fantastic customer support!! had a few issues with the pixel not picking up some data and the team was quite responsive constantly followed up to ensure that everything was working smoothly.
Developer reply ·
Thank you for your feedback! 🌟 We're glad to hear that you found our app great and super easy to create a catalog. We're also delighted that you had a fantastic experience with our customer support team. It's great to know that they were responsive and proactive in addressing the issues you had with the pixel, ensuring that everything worked smoothly for you. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊🌟
Just installed it! So far so good. The support is fantastic - Ashley was super helpful! - Let's see how the app performs now in terms of ROI. Looking forward to it
Developer reply ·
Thank you for an amazing review and feedback🙏 Our support team is always ready to help
Super quick response! Susan was extremely helpful. She patiently listened to my questions and walked me through different ways to tackle the issue. 5 stars for sure!
Wonderful app. and by far one of the most responsive and most helpful customer support teams i have come across on shopify. Highly recommended.
Just started using it. Really looking forward to seeing its benefits considering the current problems with pixel data. Fantastic support!! Deepanjoy got on a call immediately and guided me through the steps. 5 stars!
Developer reply ·
Hello to our friends from Sang-e-meel Publications Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team
Fantastic App! and even better customer support! I had a bunch of questions and requests, and the support generally responded within a couple of hours and was always happy to help out with the issues. Highly recommended!!
We have just started using this app and it seems quite promising so far. But the reason I wanted to write this is because of the fantastic customer support. Customer onboarding is undoubtedly an important step and we had a few questions. Karen from customer support was extremely helpful and answered all our questions in detail. Great experience so far!
