← Merchants

Shop for Shelter

United Kingdom

Reviews (4)

★★★★★
Shopify

Great experience all round. David was extremely helpful in assisting us with the set up of the app, and their customer service has been prompt and efficient despite the time difference. The app itself is user friendly and the level of customisation is perfect, it's a nice versatile set up, and has solved issues we were facing. I can see it continuing to be of great use for a long time. Highly recommend.

on ReturnZap Returns & Exchanges · 24 days using the app
★★★★★
Shopify

Great tool for pulling data from Shopify. If you've ever felt limited by the exports that Shopify gives you by default this is the app for you. We use a lot of Metafields across products, customers and orders. This tool enables us to export that information in a way that Shopify's own reporting doesn't. More than that, we are able to set up send schedules to automatically generate files to take some of the manual legwork out of it. The best thing about this app though is the customer service. Every time I've messed something up or had an issue that I can't fix myself I've been able to contact the developers and they always help, quickly and efficiently. really top tier support for merchants. Can't speak highly of them enough.

on Xporter Data Export & Reports · Over 2 years using the app
★★★★★
Shopify

This app really did the job for us for a few years. We're primarily a secondhand shop. We have a big inventory with lots of variation in items so the filtering ability of this app made it easier for our customers to find what they want in large collections. It's all gone a bit wrong us for with it recently though. The newer version of the app has some nice touches (like infinite scroll) but it also forces you into using their product grid in collections. You can't 'just' have the filters If you've got a custom font on the site, it won't work. If, like us, you are using a different image size to the ones they offer you'll have trouble if you were making amends to the product grid and cards yourself in the code, that ability has now gone I really think there should be an ability to just use the filters or to revert to the old style of the app. The new version is overreaching in what we want it to do and as a result we'll have to transition to a new app. We don't really want to do that and it's , shame because the filtering (i.e. what we got it for) is PERFECT for our use case. It's just a shame that the developers have decided that merchants will always want to use their collection product grid settings.

Developer reply ·

Hi Shop for Shelter team, Thank you for bringing the issue you encountered with our app to our attention. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to address it. We're glad you're satisfied with the solution provided. If you have any further concerns or need assistance, please do not hesitate to contact us. We value your feedback and remain committed to providing you with the best possible user experience. We genuinely appreciate your kind collaboration! Boost team

on Boost AI Search & Filter · Over 2 years using the app
★★★★★
Shopify

We've used this app for a couple of weeks now. We were previously collecting donations via Shopify's tipping functionality which had several key limitations. By using Donate Source we have been able to bring in more donation income than before. The set up was straightforward, and the customer support team were on hand to help us out. In fact, they helped us co-ordinate the deployment across our current theme and the next-in-line deployment. They've also been on hand to help with additional styling and format changes. They've been absolutely great and I wouldn't hesitate to recommend this app to anyone.

on Donate Source ‑ Charity Widget · 20 days using the app