← Merchants

F.O.X Nails USA

United States

Reviews (7)

★★★★★
Shopify

has so many complicated cool features but missing so many basics such as: does not pull the shipping costs from Shopify while apps with 3x times cheaper easily does this. has 100500 useless integration but no integration with Shopify shipping, Gateway fees etc. 2. can't even see sales or net profit per brand in the store . and many others I told them about shipping pull-up a year ago, nothing! told them today, they recommend me to upload CSV with shipping prices or count average using CALC ,annually! for 300$ + per months LOOL we have $4.5 shipping , and 100$ shipping and this app does not differentiate it. so you need to guess your average cost per shipping etc. so support slow as F, implemented 100x useless features, but still not have all the basics that 30$ p/m app has but they does not. I do not know where they looking. and I can't imaging why this cost a thousands of dollars per year and I still need to use calc to count (2+2)/2 average shipping cost on monthly basis. unbelievable I am tired to write to their useless support, who not even read your question and need 30-40 min describe simplest thing. they only know how to send links to manual and telling me that they do not have this feature. and added it to the future feature list - but this will NEVER happen. I am the user of this a 1 year +

on Triple Whale · 8 months using the app
★★★★★
Shopify

Developer reply ·

Thank you so much for taking the time to leave us a review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service]. Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Thanks again for choosing us! Best regards, Kim|Loloyal Reward Team

on CWILL Loyalty & Referrals · About 6 hours using the app
★★★★★
Shopify

needed the features that this app offered but they need to use ONLY the cart they offered, you can't use it with default shopify cart. 2. i have a few electronics products that required extended warranty but there is no option to choose warranty only if some SKU added to cart, it will offer to ALL products that it stupid. i played around 10mins and deleted the app. also there is no chat in app , so nobody will help you asap. Dear ILLIA Kostenko, You are complaining about support but you didn't wrote anything to us so your target was just to discredit the app. When our merchants write to us, they get back directly from one of our app engineers ready to help them. FYI, our merchants are generating a ROI of 1000x to 10000x just by using our cart features, but our cart is designed only for professionals who have an idea how to use it or know how to write an email to the support team. There are certain limitations inside Shopify and the dynamic fee calculation is tricky as it must be calculated whenever the cart price changes. Having a whole cart with all these feature and functionality is far easier, faster and more stable, more performant and it can be integrated into multiple themes easier. Our cart editor was created so we can create advanced cart design that match our customer brands, run A/B split testing, custom promotions, Purchase Protection upsells, or use custom designs while keeping everything lightweight and fast. Playing with the app for 10 minutes free of charge just for fun is a clear intention to destroy our app reputation.

on Supercart: Slide Cart Drawer · About 1 hour using the app
★★★★★
Shopify

i am not get the point regarding this app, i entered same dimensions and weight as in shopify default shipping service. UPS was a little cheaper in Pirate app , Priority USPS is same 1in1, usps is the same or even higher cost. BUT this app has $100 insurance while shopify has $200 + , and according to another review it is very difficult to get ant reimbursement from insurance from this app. + interface is tricky, need to spend more time to process the shipment. hmm. not sure maybe sometimes it will be cheaper but 1 insurance claim will make this not reasonable. will play with it around more... if you have basic plan in shopify maybe this will be a solution. if pro plan - it will be not reasonable

on Pirate Ship: CheapARR Shipping · 15 minutes using the app
★★★★★
Shopify

I tried many pixels apps but this one was easy to setup and it deduplicated all events, (there is no extra events). you can easily test all of them and see, very straight forward. after I tested many other app I trashed my shopify with extra codes that conflicts the omega. they have support 24/7 but I required the team dev that sorted everything out. Joyce contacted us and she resolved all codes conflicts in in a few minutes. very appreciated

Developer reply ·

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗🦉🦉🧡

on Omega Facebook Pixel, Meta Ads · About 2 months using the app
★★★★★
Shopify

very nice app, increases conversion rate and let your customer know a delivery range without going to checkout

on C‑EDD: Estimated Delivery Date · 13 days using the app
★★★★★
Shopify

very good easy install app, but the problem is that it cost so SO much , you need to spend $200 for one of the app while free or $50 package is useless, i used it for 3 months, and can tell you that even $50 package is not effective. so you need to consider for a package for $200 only, so i will look for alternatives now. because it will never generate so much to cover $200 product cost. maybe some big companies can afford it. If you re a small company be ready to wait for 2-3 months to see any results and pay $200 / month so it will never generate as much as you expected to cover the monthly cost. So i recommend to avoid this App grow for at least 5k in net profit per month and then consider to install it.

Developer reply ·

Hi, Nicole from Smile here, Thanks so much for taking the time to leave us feedback on our pricing. We are always looking for ways to improve our pricing to ensure that it offers small businesses a good return on investment at an accessible price. We offer our Free and Starter Plans for businesses just getting started with a loyalty program. Then we suggest upgrading as needed as your business grows. I hear that you weren't getting what you wanted out of the Starter Plan. At any time you are welcome to reach out to us and we are happy to help you configure your program according to best practices to ensure that you are set up for success. We are also happy to offer any ideas and help with marketing your loyalty program. I reached out to you to chat further, so that we can help you increase repeat purchases with Smile on a plan that aligns with your budget. Thanks again for the thoughtful feedback. All the best, Nicole, and the rest of the Smile team 💛

on Smile: Loyalty Program Rewards · 5 months using the app