← Merchants

SOPHIEGRACE

Canada

Reviews (6)

★★★★★
Shopify

on Shopify Flow · About 4 years using the app
★★★★★
Shopify

great support! they're fast and always willing to help. the app is great, serves a very specific purpose and it does it well. We have a somewhat complex product setup and the grouping automations helped a lot. the best thing is we didn't have to change anything with how we set up our products and still use color swatches.

Developer reply ·

Really great to see cases like yours, where our automation feature allows you to switch to our app without changing existing products and metafields setup. It saves so much time! Thank you for the review! 💚 Kirill / Platmart

on Platmart Color Swatches · 5 days using the app
★★★★★
Shopify

on Loop Returns & Exchanges · About 4 years using the app
★★★★★
Shopify

Okendo is a useful tool for our website. I had a meeting with Laura Gomez, and she's super helpful helping us optimize the platform!

on Okendo: Reviews & Loyalty · About 3 years using the app
★★★★★
Shopify

I am not experienced in website building but was able to achieve my objective with the help of Paulo on chat who held my hand while setting up a bundle option for my store. Many thanks to Paulo who saved the day for me.

Developer reply ·

Thank you for this amazing review. Happy growth with PickyStory!

on Amplify | Bundles & Upsell · 26 days using the app
★★★★★
Shopify

Don't waste your time with this app as a returns program if you're a Canadian company that ships and returns with USA customers. They can't figure out how to charge a Canadian credit card to buy return labels. Have wasted weeks troubleshooting with no luck.

Developer reply ·

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We work really hard to make our app user-friendly and provide a great support experience. We are assigning an Executive to check and fix this issue. Please check your inbox for further proceedings. Regards, Returns Center Team.

on AfterShip Returns & Exchanges · 27 days using the app