Rheinufer E K

System itself is at 4/5, Customer Service is fast and always available, although not always problem solving orientated 3/4. Product portfolio 4/5, process time 3/5, unfortunatly currently the software does not tell you if stock is available or not. So far 75% of my orders involved products out of stock and I had to get back to customers and find alternatives. The team is working on developing the IT to include out of stock information, but currently this really is a show-stealer. Whitout this component in the future, the fulfillment is not really saving time and work. So unfortunatly, at the moment only 2/5. EDIT: I just had to uninstall the App. Unfortunatly we had too many returns and quality issues. Labels were not printed as agreed, prints were not centered and either to much left or right, or to low, wrong sizes were sent, sometimes with packaging slip - sometimes without and and and. It is just not a reliable service (stock availability asweel... see above) and we can currently not use it and pass these problems on to our customers. The team is always helpfull and available, but overall deliverytime from the UK to Germany is far too long (sometimes 10-14 days) The system is developing fast and it is visible the team is trying, it is just not at a usable point yet. perhaps we will retry in a year or two, currently it is costing us money, time and unhappy customers.

We used this App on our site www.rheinufer.net and were happy with how it works. We are currently digging into SEO and just went through some of the great and available apps. Overall, this app is a nice gadget and gives you good tools at one place. We have just realised, that it is hugely overpriced. There are a lot of other Apps which are free or only charge when you use them (i.e. Image Alt text or Optimization). Letting it rund at 20$ a month is just not efficiant for us. It has some kind of product look in, that once you install it, you need to remove the files from your html again, but this isn't a big issue with Shopify's Version history.

Well... there are a lot of SEO picture optimzer out there. I just thought I give this one a try. It really did work well with all the pics on our store at https://www.rheinufer.net and for a great price. The main reson for my 5 Star rating is the support, with IMHO is the huge differentiator. I had a small issue with the app, user proplem, and Igor answered within 5 Minutes. He then offered to sort out the problem himself and within an hour everything was done. My Google Site speed moved from around 30ish to 70ish with this app and the excelent support!

It is a Beta! Keep it in mind when installing. It does everything it promisses and in a very easy and clear fashion. As it is a Beta, you will see small thinks that could use some adjustment or improvement. If you are familiar with a bit of CSS and HTML you can work around the major issues - no problem there. Overall I like the app, as it is not working with a PopUp. Everything works and you just need to work a bit on customisation. I am sure the developer will move the App into a successfull future. Thank you for it.