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Inkthreadable: Print on Demand

by Hyper Merch Limited · launched

View in Shopify App Store ↗

Reviews (32)

★★★★★
Shopify

Excellent quality fabrics from this company. The app is very intuitive and a person with no IT experience can easily navigate . The print on demand customer service support is excellent and always responsive. The packaging is eco-friendly brown bags and always comes very well packed.

Developer reply ·

Thanks so much for the kind words. We're incredibly proud of our support team and are constantly working on making the Inkthreadable a joy to use, with some big things planned that we can't wait for you to see!

FISTPUMP · 7 months using the app
★★★★★
Shopify

Used for years but recently have had very poor quality frames and lack of accountability with the issues and refusing to package better as “other people don’t have this issue”… Also have experienced a lack of accountability for their system errors and issuing refunds for damaged or poor quality orders. A great shame as they have a good customer service team and good pricing but just starting to not be worth it.

Developer reply ·

We really appreciate your custom for so many year and are sorry you've recently had some bad experiences with the frames. Despite not hearing this complaint often we are actively working on improved packaging that should be launched next month. We appreciate the comments about the support and pricing and hope that this delivery improvement gets you back to the service your customers expect.

SubtlyPrints · Over 1 year using the app
★★★★★
Shopify

I've had a great experience with Inkthreadable so far. The DTG print quality has been excellent, with sharp, vibrant designs that look exactly how I hoped. The website is also really easy to use, making it simple to create products and connect everything with my Shopify store. It's been a smooth process from start to finish. As a small independent clothing brand, that's made a huge difference. If you'd like to see the finished products, feel free to check out my Instagram **@indalo.afterdark**. Thanks, Inkthreadable!

INDALO — AFTER DARK · 26 days using the app
★★★★★
Shopify

Inkthreadable have been superb so far. A few weeks in using them and every delivery has been made on time and I've had no issues whatsoever. They are very responsive and helpful via messenger/email and I can't fault them so far. The products and printing are high quality and they have a wide range of products available. Highly recommend them

Ironmade Wear · About 1 month using the app
★★★★★
Shopify

The app is easy to use and works well, The only downside to the app is it sometimes runs on the slow side. Inkthreadable have a great choice for POD to suit all ranges (from budget to premium garments) and upto now the print quality has been great, no issues whatsoever. Turnaround from order to delivery has been pretty quick. Well worth giving it a try

Developer reply ·

Appreciate the review, thanks so much!

Smokin Shirts · About 1 month using the app
★★★★★
Shopify

I use to use Printful but the quality was not there and deliveries was horrendous however with inkthreadable the printing was excellent and the clothing is top quality and was delivered within 7 days.

PUMPIFY · 26 days using the app
★★★★★
Shopify

Customer Service is excellent. Embroidery is inconsistent - sometimes it is what you order, sometimes not. Printing is mostly good - had a few misprints. Quick to refund but slow to replace. Print timescales are poor, and delays are frequent.

Rip Industries · 6 months using the app
★★★★★
Shopify

Very happy with the service we have been receiving from Inkthreadable, they always go above and beyond to make sure that our orders are right. In the early days of our brand journey we feel reassured that orders will go out and be of great quality. Linked and integrated very easily with our shopify site, we couldn't be happier.

Developer reply ·

Thanks so much for your feedback, we really appreciate it! It's a pleasure working with you

Fish Fever · About 2 months using the app
★★★★★
Shopify

The Inkthreadable team are amazing to work with as they're helpful, supportive and knowledgeable and are generally lovely people. The products are top quality, shipped globally in good time and we constantly receive 5* ratings in our store. Thanks for being brilliant collaborators :)

Developer reply ·

Thanks so much for your review, you're a delight to work with!

Ruben Namibia Shop · 5 months using the app
★★★★★
Shopify

Inkthreadable …… says it all really…… Inkthreadable service, Inkthreadable products, Inkthreadable customer support…….

Developer reply ·

Thanks so much for your review, we really appreciate it!

6seven · About 5 years using the app
★★★★★
Shopify

Only ever had positive experiences using Inkthreadable. Customers love the products and the green packaging is a real selling point.

Developer reply ·

Thanks so much for your review, we really appreciate it!

Proud Supplies · Over 1 year using the app
★★★★★
Shopify

I was able to link my Shopify account incredibly easily to Inkthreadable and have enjoyed a seamless process of designing, uploading and selling items this year. Most importantly for me however, has been having a direct contact at Inkthreadable who is always responsive and helpful. Selling online can be daunting and having a supplier who is so willing to engage in conversation and helping out whenever possible to answer our customer's questions has made this venture a viable one for me as a designer.

Developer reply ·

Thank you so much for your review, we really appreciate it!

Total Saints Podcast · About 1 year using the app
★★★★★
Shopify

Excellent company, couldn't recommend them high enough, if you are looking for a reliable professional outfit, look no further.

Developer reply ·

Thank you so much for taking the time to leave a review, we really appreciate it!

BLACKSTHETICS · 8 months using the app
★★★★★
Shopify

I have been using Inkthreadable for over a year and after going through numerous print-on-demand companies, Inkthreadable is by far the one of the best I have come across. It has incorporated all things most important to me which are accessibility, communication, speed, diversity and sustainability. Definitely would recommend it to anyone interested in dropshipping as there are no commitments and low-risk involved.

Flavaclothing · Over 1 year using the app
★★★★★
Shopify

The process right from download was so straightforward. Integration is superb, providing a great user experience for vendors and customers alike. Highly recommend.

This Is Now.design · Almost 2 years using the app
★★★★★
Shopify

I have been using Inkthredible for 2 years now and would not use anyone else. Their customer service is just fantastic and the products are made with care and delivered on time. You have nothing to lose by using them as your POD supplier they are the best!

Little Green Pigeon Vegan Store · Over 1 year using the app
★★★★★
Shopify

Inkthreadable have been an invaluable app/partner as we have been expanding our online business. For both our Etsy, Shopify and Ebay stores, they have provided excellent quality products that have been getting consistent 5 star reviews from our customers, coupled with extremely quick shipping - including the crazy Christmas season! We were relatively new to such apps and the POD industry, so it's been a learning curve on our teams side and we've sent multiple queries, always getting a prompt, detailed and supportive response. In the run up to Christmas before we had linked all our newer products to the app, we experienced much higher demand than usual and the Inkthreadable team went above and beyond for weeks - during what must have also been their busiest time of the year helping our business to keep up on taking orders and processing them on time. Without this extra personal assistance, we would have literally been forced to pause taking orders at the busiest time of the year. All our products are now linked with this app and everything has been working seamlessly for our multiple sales channels with the only few errors being sourced to us not following the instructions fully for some adhoc products. Development wise, as we've been gaining in experience and growing our business we have a few wish list items we're working with Inkthreadable on. When our business first started, we were using one of the biggest well known global players but they severely let us down and were extremely unhelpful and slow to recognise the damage this was causing our business. Inkthreadable's far more responsive and supportive partnership approach made all the difference!

flintmoon · 6 months using the app
★★★★★
Shopify

I’ve worked with them for the last 3-4 years. I’ve tested a few printing companies in the UK and in Japan. Positives: In terms of print quality they are really good. The customer service is consistently quick (usually within 24 hours), fair, helpful and friendly. One of the main draws for me was their early adoption of fair trade/organic products. Super grateful to the team, I haven’t really had any issues apart from lost shipments and a few mistakes here and there that they quickly helped with. lost shipments aren’t really their fault anyway. That happens about 1 or 2% of the time I would say from my own experience. But again, can’t fault Inkthreadable for that as far as I can see. I think they’re a really good company. Improvement suggestions: I wish we had the option to double print white shirts, like you do for the black ones. prints look much better on black because you do 2 coats (white base, full color). I wish you could do that on white so the print is not so faded. I also wish we could check the stock for each product online. some t-shirt prints do eventually begin to disintegrate after around 100 washes, so if that could be improved that would be really great. anyway, you guys are killing it. the people leaving 1 star are haters .. I’m sure tons of people are happy with this company that don’t leave reviews. thanks for everything and looking forward to continue working with you

wwwomb · Almost 4 years using the app
★★★★★
Shopify

The started off well but terrible over the Christmas period, caused my store terrible damage with poor reviews, followed by no attempt to make up for it but to send you an empty sorry message. I still got orders in production placed in early December. Customers waiting for Christmas presents in early Jan. So you can imagine the effect that has on Amazon or Etsy store reviews. Stay clear is my advice.

One Stop Hip Hop UK · Over 2 years using the app
★★★★★
Shopify

a minute ago-Edit Very poor service, teeshirts often printed wrong and have to be redone, so the 3-5 days is not correct. They do not notify you that they printed your teeshirt wrong they just add extra days. I have a customer who has waited 12 days for a tee which was 5-10 days delivery the item has not been delivered now were told 30 days for a refund when it should of been delivered after ten. Had to order a replacement which will now take another 5+ days to send as they are going to make mistakes again for sure. Very Disappointed. THEY DO NOT CARE ABOUT YOUR CUSTOMERS ONLY THEMSELVES

Shakeem Hart · About 2 months using the app
★★★★★
Shopify

The Selection and quality control of these guys is incredible. Their application is so easy to use and I certainly will recommend to anyone who is looking for something intuitive. The people behind the company is even much better - you know someone will always reply when you have a query . Their ethical and sustainability policy is also one of their biggest strength and unique factor. My customers love all my products because Inkthreadable puts great attention towards high quality print and garment.

CoolAfricanMerch · 2 months using the app
★★★★★
Shopify

After previously having a lot of issues with Inkthreadable we decided to give them another go as we really wanted to work with a UK based supplier and we have been pleasantly surprised. They seem to be living up to their promises so far and we hope to continue working with them for the foreseeable future.

Bths · Over 1 year using the app
★★★★★
Shopify

I've been using Inkthreadable as my main supplier for several months. The app is straight forward, intuitive and easy to use. The best I've come across from 3 or 4 drop shippers Including some of the big names, that I've used.

Developer reply ·

Thank you for your review! It's great hearing the app is easy to use, though if you have any ideas for improvement please let us know.

Hematees · 6 months using the app
★★★★★
Shopify

This 5 star rating is for the app and for the excellent service I've received from Inkthreadable since I first contacted them about a month ago. Every question I have had has been answered quickly and to my satisfaction. Most importantly, the quality of their garment printing and their speed of order turnaround is incredible compared to my previous supplier.

Developer reply ·

Thank you for your review! We've worked hard to improve or shipping times over the past year so it's great to hear it's paying off. :) If anything changes, or you need a hand with anything at all, please contact our support team!

dafcun · 8 days using the app
★★★★★
Shopify

initially, I was impressed with the Inkthreadable app, the production and delivery SLA's given on their website and the range of items it offers. However, I started a phase of testing things started to go bad. I first set up a whole bunch of products that I wanted to sell and then went through the process of placing a test order, for a couple of reasons: 1. I wanted to check the quality of the goods I had chosen and the quality of the printing. 2. I wanted to test that Inkthreadable could stand up to their production and delivery SLA's. Firstly the production SLA on their website states 3-5 business days my items were completed and shipped in 7 business days so in total 9 days from when I initially placed the order. Then the order took another 2 days to be delivered meaning that from the point an order was placed to the time it arrived at my address was 11 days. Sadly for me, this is simply not good enough, as a small business owner, if I put this kind of service into use on my shop, I would fully expect to receive bad reviews left, right and centre. The next problem is with what was delivered, the packing slip was poorly printed in places it was overloaded with ink and in others, there was no ink at all! Not a very professional look, in my opinion. Finally, there was the quality of the garments, the actual clothing was pretty much as I expected it to be (good) however the printing, looked rushed to the point fibres from the garments appeared to be poking through the prints. All in all, I'd have to say I wouldn't trust Inkthreadable to produce and ship my orders for me.

Death Or Glory Co · 19 days using the app
★★★★★
Shopify

We chose Inkthreadable as we were keen to use a UK based supplier. However, we experienced numerous issues with quality, errors in fulfilment and poor customer service. Whilst customer service is prompt, you are left with the distinct impression they do not really care – or do anything meaningful to help. Christmas was a particular low point as they failed to meet their own delivery guidelines. Promised service improvements never materialised – and we have now closed our account having decided it is simply too risky to place the reputation of our fledgling online business in this company.

The Tank Museum · About 1 year using the app
★★★★★
Shopify

ive used inkthreadable for about a year now. thier customer service is TOP TIER. mistakes happen. they fix them without an issue when they arise. packages get lost. they reship quickly. they have an awesome active facebook community where users and staff help each other out. they have items that other vendors do not carry and are always looking to expand. top notch.

Fn Derby Swag · Over 1 year using the app
★★★★★
Shopify

Inkthreadable have completely transformed my business, they do an amazing job and in the past couple of months the orders have been shipped out super fast! I have been using them for over a year now and the only negative thing I had to say at the start was that the printing and shipping was slow. But since they have updated their printing facilities everything has been perfect! The staff have been super helpful too, I would definitely recommend using Inkthreadable for your business!

Sassyspud · 10 months using the app
★★★★★
Shopify

I used these guys for around a year. I really wanted to like them, as a UK based print on demand supplier. In fairness, the print quality on some T-shirts was pretty good. The app, payments etc.. was all very simple to use. The issue was always delivery speed - which was hopeless. They always promise that orders will be dispatched within 3-5 business days. Whilst I had a few that went in that time, the vast majority went way past that. in fact I had some orders waiting A MONTH before they were shipped. This is isn't acceptable, and damaged our business. Thankfully I'm now in the position where I can buy in stock in bulk, so no longer need to use Inkthreadable or a print on demand supplier. Would I recommend these guys, unfortunately, no, I wouldn't. Not until they speed up their production process significantly.

Band Of Climbers · About 1 year using the app
★★★★★
Shopify

System itself is at 4/5, Customer Service is fast and always available, although not always problem solving orientated 3/4. Product portfolio 4/5, process time 3/5, unfortunatly currently the software does not tell you if stock is available or not. So far 75% of my orders involved products out of stock and I had to get back to customers and find alternatives. The team is working on developing the IT to include out of stock information, but currently this really is a show-stealer. Whitout this component in the future, the fulfillment is not really saving time and work. So unfortunatly, at the moment only 2/5. EDIT: I just had to uninstall the App. Unfortunatly we had too many returns and quality issues. Labels were not printed as agreed, prints were not centered and either to much left or right, or to low, wrong sizes were sent, sometimes with packaging slip - sometimes without and and and. It is just not a reliable service (stock availability asweel... see above) and we can currently not use it and pass these problems on to our customers. The team is always helpfull and available, but overall deliverytime from the UK to Germany is far too long (sometimes 10-14 days) The system is developing fast and it is visible the team is trying, it is just not at a usable point yet. perhaps we will retry in a year or two, currently it is costing us money, time and unhappy customers.

Rheinufer E K · 2 months using the app
★★★★★
Shopify

Absolutely amazing service from Inkthreadable. I've been using Inkthreadable for over a year and they've been consistently fantastic - even during busy times such as Christmas. Their customer service is second to none and there's always someone on hand to assist you. They always go above and beyond! Their products are all brilliant quality and there's an excellent range to to choose from. The app is really easy to use and to integrate with Shopify (even for someone like me... who had only just opened a Shopify store) I'd recommend Inkthreadable to anyone.

Badly Drawn Footballers · 12 months using the app
★★★★★
Shopify

So far so good. Been using inkthreadable for about a month now and their app integrates brilliantly and make it easy to choose what garments etc we print our t-shirts on. They have a great range!

North Section · 28 days using the app