Stitchdelight.net
South Africa
Reviews (9)
Just installed this app and had a little alignment adjustment that was needed. Kendle was quick to respond and sorted the issue in minutes.
Great app once setup, help articles are a bit tricky to understand, but support is happy to help you sort out any hiccups and get your app setup to work as it should.
Developer reply ·
Hi Gidion,❤️ This is Nova again from Langwill Suppport Team of Channelwill. 💕Thank you for your thoughtful review and for sharing your experience with the app. We’re really glad to hear that I was able to help you get everything set up and running smoothly.❤️ We’re always looking for ways to improve, so if there’s anything we can do to make your experience even better, please don’t hesitate to let us know. Your feedback means a lot to us. ❤️ Thanks again for your support! ☺️
Fully enjoying the Inbox app, love the shortcut that allows me to quickly open the customer's account and the notifications that shows what the customers last activity was, ie. added an item to their cart. removed an item etc. Can't wait to see what else will be added in the future.
So far we're very happy, great customer service and the app does exactly what we needed. Keep it up :)
Developer reply ·
Thank you for your wonderful review! We're very happy that you liked the app and we look forward to working with you in the future.
Great app! Currency and language all in one solution. Love the fact that it changes language based on where the customer is located. Support is always there to help and replies are speedy! Will definitely recommend this app 05/10/2022 - Transcy recently had an update which resulted in some of my currencies showing 3 decimals. I have contacted support and got the following reply " Sorry this cannot be changed" For this reason we're forced to look for a different app. I'm rather disappointed that something as simple as decimals cannot be rectified. This issue provokes my customers and scares them away. Transcy is a great app, the support team is always quick to answer, but if your business is world wide, best to look for an app that has only 2 decimals for pricing.
Developer reply ·
Hi Gidion, I'm Marcus from Transcy and we're sorry for any inconvenience causing to your experience In relation to your issue, around 2 months ago, we have updated our app by turning 2 decimals into 3 decimals and we have got some feedback about this, our team has realized this and will add more option with 2 decimals in the next releases, once it's officially released you will be informed accordingly, so we highly appreciate your empathy on this situation As a temporary solution, you could use Custom rounding function to edit it manually. Kindly go to Currency setting> Edit> scroll down and you will find a place to edit Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io Best Regards Marcus Transcy by OneCommerce
If there was 10 stars I would've given it. The app works like a charm and the Support is even better! Michael Thomas is always quick with a response and comes up with awesome suggestions on how to get the job done efficiently. Can't recommend this app enough, we pay the subscription with a smile. Keep up the great work!
Awesome customer service! Would definitely recommend them :) - Had an issue with one of the links not displaying correctly and they fixed it the same day.
Developer reply ·
Stitchdelight.net, Thank you so much for taking the time to leave an excellent rating! We really appreciate your kind words. 😊
Great service, will definitely make use of them in the future. Tom Nguyen was very helpful in getting my orders over to Shopify from BigCommerce.
Developer reply ·
Thank you very much for your kind review. We sincerely appreciate your trust in LitExtension and are glad we could support your order transfer from BigCommerce to Shopify. It is especially encouraging to hear that Tom Nguyen was able to assist you effectively throughout the process. Helping customers import to Shopify smoothly and with reliable support is exactly what we strive to deliver each day. We truly appreciate your recommendation and would be honored to work with you again in the future.
