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SPKR.store

Germany

•••••••.com

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Reviews (3)

★★★★★
Shopify

I tried to use the app for charging B2B prices to EU and non-EU customers and to add a fee for every unit to each order. I was very transparent from the start of my trial. Positive: Support is quick, responsive, helpful and nice. Bad: After several months of going back and forth with the support & paying the platinum price, it turned out that the app does not fulfill both requirements. The calculation of VAT / non VAT is prices is incorrect. If you want to set up one net of VAT B2B fix price for the world, it does not work. Also there is no option to add a fee per unit, you would have to make several thousand of manual rules. I am disappointed.

Developer reply ·

Thank you for taking the time to share your detailed feedback. We truly appreciate your transparency. We are very sorry that our app did not fully meet your requirements regarding VAT calculation for B2B pricing and the per-unit fee setup. We understand how important these features are for your business and sincerely apologize for the frustration this caused. Your feedback is extremely valuable to us. While current platform limitations prevent some configurations, we are continuously working on updates and improvements to better meet the needs of B2B merchants worldwide. We have also reached out to you directly via email to discuss your concerns and explore how we can assist further. We would greatly appreciate the opportunity to hear from you. Thank you again for giving our app a try and for providing constructive feedback that helps us improve. Warm regards, Kathy Customer Support Leader BSS Commerce

on BSS B2B Wholesale Pricing · 3 months using the app
★★★★★
Shopify

Great service. Support really helped me very well in getting the result I needed. Recommended!

on Pay What You Want · 6 days using the app
★★★★★
Shopify

I love the app. Their service is outstanding, very helpful, knowledgeable, and quick. Worth the money!

Developer reply ·

Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. Our support team is online 24/7 and feel free to let us know if you need any assistance. Junie | PageFly Team

on PageFly ✦ AI Page Builder · 3 months using the app