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Freeze Drying Cookbook

United States

Reviews (3)

★★★★★
Shopify

Updated August 26, 2025 The issues we are having with Appstle are becoming way to constant. We are reaching out because of something wrong on their end at least once a month. Most recently an honest customer let us know that despite their membership expiring two years ago, they just came back to us and still had access to all membership benefits that should have expired. It has now been over 48 hours, and the only response I get is that they need more time... no information on what the problem is, if they have identified it, and when the problem will be fixed. No information on how many other expired memberships are having this same glitch. So basically we are shelling out a lot of $$$ per month for an App that isn't even functioning properly... We are officially looking for a new app as this one just keeps disappointing us over and over again. UPDATED 9/15/2024 Appstle did eventually fix the problems we had, and has been functioning flawlesslly since. They have also provided excellent customer service since fixing all issues. I would have given 5 stars exept for the issues we had that took too long to fix. UPDATED 9/19/23 I initially gave Appstle Membership 5 stars. We have been using Appstle Membership since the end of February. Unfortunatley we are still having kinks that need to be worked out, that have supposedly been fixed, the biggest issue are tags not being removed from customers when their cancelled memberships expire, which gives customers unpaid for access to membership content. I have put an ultimatum on the line and if the app isn't working properly, I will be back to shopping fo an App to handle our membership needs, which I am not looking forward to as migrating from one app to the next is a huge pain and takes a lot of time and energy. Wow! We are a Membership/Subscription model for accessing digital content on our website. We were using ReCharge, but found lack of support, continuos issues, and the need to add apps and work arounds to have our Memberships managed well to be too much with what we were paying to ReCharge. I researched Appstle, and initially wanted to move to their subscription platform, but they recommended with my needs the Membership App would be better. The migration went incredibly smooth, without disrupting our customers access to content, and we were able to get rid of 2 other apps that were needed with ReCharge because gating the content, and accurate tagging are taking place in Appstle Memberships. Best of all, the customer can cancel their membership at anytime, and keep access to the content until their membership expires! We also find that the customer interface is more intuitive, and functions correctly, so I am not getting emails from customers asking me to help them cancel their memberships, because it isn't working. The support we receive from Appstle is top notch. I do not need to create work arounds to have my site function the way it was intended. I wish we would have started with Appstle Memberships first.

on Appstle℠ Memberships · Over 2 years using the app
★★★★★
Shopify

This application works incredibly well. Intuitive and easy to set up, very responsive customer service, and works... I haven't had customers not getting their downloads, if there are issues it's on the customers side not the app side. The ability to limit number of times the customer can download a file, but I have the admin ability to over ride and reset the download count when a customer is having problems on their end. I was able to figure out how to do this without needing a tutorial or to reach out for support... Well done app. Would highly recommend if you have digital products to sel

Developer reply ·

Wow, that's a wonderful review - thank you so much for your kind words and for describing some cool features of the app. The app is also constantly updated with new features so I hope you will love the future ones as much as the current ones. Thanks again!

on EDP ‑ Easy Digital Products · About 2 months using the app
★★★★★
Shopify

Customer support is does not meet our expectations... they will only do email... will not get on the phone with you, dance around the issue and rarely fix it. I end up having to add other apps or find work arounds to make my site work properly with the app

on Recharge Subscriptions App · 5 months using the app