VETTONA®
Australia
Reviews (3)
AVOID COMPLETELY - I rarely leave negative reviews, but I need to warn others before they make the same mistake. I have wasted an entire month trying to set this platform up. It is overly complex, unintuitive, and simply does not work as advertised. To make matters worse, despite the software being non-functional, they are still attempting to bill me. I have asked to cancel, but the charges keep coming. This is not just a bad product; it is a liability to your business. Save your time and money. There are much better platforms on the market.
Developer reply ·
Hi there, thank you for reaching out and bringing this experience to our attention! Our team has located an open ticket with you regarding this and will be following up shortly. Thank you again, and keep an eye on your inbox for a response from us!
SUPER EXPENSIVE STILL HAVE ONE STORE RUNNING KLAVIYO BUT IF YOURE DOING MULTIPLE ITLL SOON ADD UP
Developer reply ·
Thank you for sharing your thoughts. We appreciate your feedback. We understand that pricing can be a concern, especially when managing multiple stores. If you have any questions or would like to discuss your setup, our support team is here to help, and you can reach out to us at https://www.klaviyo.com/support. Your input helps us continue to improve for everyone.
No customer service, Just AI chat, waste of time and money, I would wait a few years to let AI catch up properly, in the meantime use an agent =]
Developer reply ·
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. While we do use AI to help provide fast support, you should always have access to real human assistance whenever you need it. If that wasn’t the case for you, we sincerely apologize; that’s not the level of service we aim to deliver. We’d appreciate the chance to make things right. Please reach out to us at support@spocket.co, and a member of our team will personally assist you. Thank you again for your feedback; it helps us improve both our technology and our customer support. - Eleanor
