Hope Innovations
Canada
Reviews (5)
This app I have been using a bit for a few months now and it so far is very good. What makes it stand out is the amazing customer support. With any app you install there is a steep learning curve and they make it very easy to intergrade it into your store and easily learn what you need to make it useful and successful
Developer reply ·
Thank you for sharing your experience! We’re glad to hear Discount Ninja has been serving you well these past months. Promotion engines can indeed have a learning curve. Our team works hard to make that journey as smooth as possible, so your feedback really means a lot!
We’ve used a variety of apps for our store to handle discounts, locked pages, upsells, and more, but this one is hands down the best we’ve ever tried. The support team is absolutely incredible—responses are almost instant, and even on their off days, the wait time is no longer than what you’d expect from any other app company. Mina was especially helpful, promptly answering all our questions and troubleshooting issues. The app itself is highly customizable and offers an impressive range of features for creating and tailoring discounts exactly to your needs. One downside is the app doesn't show saving, David and Daniel said they could code to show the amount they save, but than came back a day later and told us they could not do that in the app, which was a little disappointing. But the customer service is amazing and I still Highly recommend!
Reached out with a question/ concern of an add on not working. Got a quick reply and lillian helped me with it.
We are out of stock on one of our gardens so wanted to start making a list of people that were interested in getting one. This way we could notify them and give them updates. We installed the app and right away was helped in the chat. They installed the notify button right under sold out which is perfect. The getting started part is extremely easy and why I gave it 5 stars. We have not yet used the app but hopefully it is just as seamless.