RhoadsRoast Coffees & Importers
United States
Reviews (8)
Truly amazing support. With me every step of the way. Changed from BOLD RO to Appstle RO... why? Well because the service with Appstle is wonderful, the price is right, and it goes to Shopify Payments, not another high priced gateway, no additional fees. They support the merchant every step of the way, from Zoom meeting to chat, 24/7. Never look back and watch your store grow. Wish we had changed sooner, but we have now and are very happy that we did. Looking forward to our RO grow with Appstle! GET THIS APP for RO. Update June 10,2022: This app is great, superb support. Worked on a problem for us for 1.5 days and they corrected and removed excess code from another RO developer who left traces behind. Functionality is perfect! Need RO/subscriptions? Get this app, the support is impeccable! Update 8/22/2024: Customer service is amazing! We needed support to fix a conflicting issue with another app, and within 36 hours APPSTLE resolved the issues so that everything is working smoothly. Great experience working with Magnus... thank you!
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Postscript is a wonderful SMS app, very sophisticated, and relatively easy to use with their awesome customer support. We had a smaller SMS base before, but now with Postscript, our base is growing, the segments and templates are easy to modify to our messaging, customers can text us back, and the SMS tools are boosting engagement with customers and overall sales. The live chat feature is prompt even for us in the east USA! Onboarding was a breeze and chat support gave us the confidence to develop more campaigns and try new engagement. Taylor in chat support is wonderful!
This app and support is excellent. AOV has increased, support is amazing, the look of the app is clean and works well with new Shopify themes. Get this app, increase order AOV, and relax with great support! **Update 8/21/2024; we had some issues this week with the FBT app conflicting with our subscription app. BOTH developers worked hand-in-hand to get everything functioning superbly. The support at FBT is outstanding, their knowledge is impeccable, and our site is running smoothly. We also added their "Also Bought" app, and its functionality along with this FBT app is amazing. Get both of their apps... you will definitely NOT be disappointed.
We are new to the re-order master app, but found out that re-order apps and subscription apps may not be compatible with each other, based upon the working theme. We have a lot of subscribers, so we kept our subscribing base with appstle and deleted this re-order app. Seemed like it could have worked us, but account profiles for customers with subscriptions reorders versus customers with single (non-subscription) reorders did not seem to work concurrently. We felt that the accuracy of the subscriber re-order functionality was more important to us at this time. The C/S was excellent. They really tried to make it work with a subscription app, though we could not visually ascertain that orders would trigger the correct platform, i.e., a single purchase reorder or subscription reorder. If you have a subscription application, please double check first if this or any re-order app is compatible to function well.
Developer reply ·
Thank you for sharing your review about our Re-Order Master App. We understand that you considered using this app to better manage your re-orders and subscriptions, but found that it did not work as intended. We apologize for the inconvenience this may have caused and appreciate your feedback. Our team is currently working to ensure that the Re-Order Master App will work well with other subscription apps to ensure that customer information and their orders are accurately managed. To ensure this, we have implemented additional features and testing processes. We hope that in the future this app can make the management of subscriptions and re-orders much simpler. If you have further questions or suggestions, please do not hesitate to reach out. We are always open to feedback to make our processes and services better. Thank you again for your honest review.
Amazing support today with Christian. He put up with me, answered so many questions and resolved EVERYTHING for our new site update launch. Judge.me is a terrific app with top-notch support. No questions unanswered or delayed. Everything is resolved smoothly, efficiently, and their review of all the work done is impeccable. Get this app, you will never regret it. Thanks so much everyone at Judge.me
This is a GREAT product options app to use with the new Shopify 2.0 version theme. As an app embed, it eliminates outside developer coding, you do it yourself, set your visual for your theme. Very easy to use, the support is amazing and very responsive, plus it's free. Don't stress over other PO apps, this is the one to get!
Started with the professional plan because of the excellent customer reviews and also due to the large size of our site; we use the newest Shopify 2.0 version themes. This app is not part of the menu for 2.0 themes, caused us a lot of problems with their duplicate code and we deleted their code, access, and app. If you use the new Shopify 2.0 themes, look for an SEO manager which you can find through the theme editor, under app embeds, and much better using an SEO app that way.
So far so good! The app is a perfect way to showcase our store and Instagram feed. Hope that this helps to drive our business! ADR Update: 6/29/22 We had some major other issues happening with our site that affected Instagram feed and when contacting their support, they went above and beyond to help me isolate other issues that were affecting their feed. Their insights narrowed down my search to see what other apps were affecting our store functionality. Long story short, Instagram feed has wonderful support, smart & engaging professionals. Definitely worth having this app because of their support. Thank you very much for everything!
