Viridian Gaming
United States
Reviews (6)
Well, it was easy to implement and works well. I had two problems pop up, one they say they are currently working on and the other they logged into my website and fixed within 24hours of reporting the issue (it was failure to work with infinite scroll). Plus, already seeing customers take advantage of the wishlist. So... have to say, pretty good app/service. Ive now used this wishlist for over a year. Had additional problems pop up with images disappearing on the wishlist. Sameh worked on it for me. A solution took multiple updates and about a month overall, but he did eventually figure it out and resolve the issue. Overall, ive been pretty happy since those fixes were put in.
So, it works well for the 1 small collection I have. *Tons* of siders/options for sorting items. Im not sure it'd be worth upgrading to a paid plan for our use case, but Kimonix has put in a lot of effort to make this app quite powerful, and they are highly responsive to issues. I can imagine shops that want a lot of powerful collection sorting tools would find this app incredibly useful though.
Developer reply ·
Thank you for the review! We are happy to have you onboard for such a long time:) You can always reach us via email, chat or book a call at any time:)
PROS: Works, free, no major hiccups and customers do use it. CONS: lack of meaningful design customization (its just a giant bubble that cant be shrunk/tweaked or moved), cant select where emails go, cant disable on pages where it makes no sense, opaque/confusing language makes using the app more of a chore than it should be, and finally we're also getting spammed on it... Almost every other public-facing app we use has these kinds of options/customization tools. I kind of wish customers didnt use it so I could delete it and not deal with these annoyances.
Developer reply ·
Hi, there. Thank you for taking the time to share your detailed review and providing feedback to help us better our offerings and services. We appreciate the examples of how we can better support your business, and have passed it along to our development team. -Olivia, Shopify Support
My experience has been pretty great. Nembol does what it claims to do, has responsive chat customer service through the website, and overall offers a ton of value with both listing and inventory sync. ________________________PROS___________________________________ -Syncs with channels reliably (Shopify, Etsy and Ebay for us) -Manages stock numbers without hiccups (So far, not a single problem, which is frankly amazing given my experience with several other options for inv counting) -Customer Service is friendly and responsive-- consistently responding within 24 hours (except for weekends | just take note: they are in Europe, mostly). Several times the CEO directly responded to me even. The whole operation has a very hands-on feel, from my perspective. -Competitive pricing (We actually saved quite a bit by switching to Nembol from other software solutions). -Has an auto-sync that works for most things from Shopify which I wasn't expecting and is super cool. -Platform/site is generally pretty intuitive and the UI is overall fairly easy to use and figure out. ________________________CONS___________________________________ -The documentation is a little lacking in some places. -I have run into a bug or two with importing/getting all our items working (as is, we have about 1300 items, and about 10 are still having some trouble-- though, their team is working on it and I'm sure it'll get resolved). -There are a few minor UI elements/quarks that take some getting used to.
If you're looking for a simple on-page 'notify when available' button, this seems to work well. Had to contact them to get the button working as the default is floating tab-- but they were EXTREMELY quick to help (within 2 hours I think?). Only complaint is that I found the interface/documentation a little unclear at times... but given that its free, and works, and the team is helpful, how could I give it anything less than 5 star? Thank you!
Developer reply ·
Thank you so much for the kind review. We really appreciate you taking the time out to share your experience with us. If you have any other questions, feel free to ask us at support@ordersify.com All the best, Lucy
This filtering app works a little differently than others (as it generates a custom results page) which took a little bit of theming/adjustment to get it working how we wanted, but ultimately after that, it performed the best of 4 different filtering apps we tried -- and at the most reasonable price too! Ill also note the backend to setup the filters is *very* easy to use and flexible. Oh, and Nikita's excellent tech/customer support puts it over the top for me. Ive had random issues pop up and he has always gotten back to me within 24 hours with an answer or knowledgeable followup. The only big thing I think its missing is ajax/js refresh rather than reloading the page.