Happy & Polly
Hong Kong SAR
Reviews (8)
Customer service responded very quickly and provided a perfect after-sales experience.
Developer reply ·
Thank you so much for your great review! We’re so happy to hear that you experienced quick responses and a perfect after-sales service from our team. Your satisfaction truly means a lot to us. From BOGOS team with love 💗
Very good experience, the customer service helped me solve the problem perfectly, and the response efficiency was very fast!
This upsell plugin has been a game-changer for my business. It effortlessly meets all my needs, offering a high return on investment. What truly sets it apart is the remarkable customer service provided by Dhinakar. His lightning-fast responses and problem-solving skills have saved me countless hours. A must-have for any e-commerce venture!
Developer reply ·
Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.
Very bad user experience, tampering with the user's discount page, and without any notification. Trying to cover up the problem and modify the relevant content in the navigation. Very unprofessional, and customer service communication is also very imprecise. Thanks a lot for sharing your feedback and we’re sorry for any frustrations. Our engineers have looked into this and the issue you've highlighted is due to applying a custom design on top of the app’s, which is not a functionality that our app initially catered for. Our app goes through continuous improvements based on our client’s needs and we appreciate that for brands, like yourself, who use this feature this issue is extremely frustrating. To avoid such issues like this in the future this feature is something our team is already working on and we hope to resolve this as soon as possible.
