Meadbery

Extremely disappointing experience. We onboarded Kwikengage for a very specific use-case, but the platform failed to deliver on its core promise. Phone numbers were masked without any notice, disrupting our operations overnight. No resolution, no accountability — just follow-up calls to retain the account. Not a reliable partner for serious businesses.

I had high hopes for Codfirm based on my initial experience, but unfortunately, my recent interactions have been disappointing. The app, while initially promising, has not kept pace with the evolving challenges faced by Indian Shopify sellers, particularly concerning RTO and COD issues. Despite reaching out with specific requests, the response has been slow and unhelpful. It feels like there’s a lack of commitment to customer needs, and I’m left questioning the value of our partnership moving forward. Hi there, we're truly sorry to hear about your experience. This isn’t the service we aim to deliver, and we’d love to understand more so we can look into what went wrong. Could you please drop your details by filling the form link: "https://t.co/nMHWvIX5eD"? We will get in touch with you as soon as possible to take this forward.

### A Cautionary Tale: My Appalling Experience with This App I must share my disheartening experience with this app, which has rendered our reconciliation process utterly impossible. It's been frustrating beyond words. The app frequently hangs, causing significant delays and interruptions. Moreover, the invoicing process is a nightmare, constantly malfunctioning and compounding our frustrations. Given the exorbitant monthly fee, it's an absolute rip-off. The nightmare doesn't end there. Every single month, we face these recurring issues. When we seek assistance, the support team's responses are utterly unhelpful. They either deny the problem exists or offer vague assurances that they're "working on it," which only adds to our frustration. The most shocking part is that we've recently discovered they're sharing our sensitive data with third-party developers without our consent. This flagrant breach of trust is unacceptable, and Shopify should take strict legal action against such unethical apps. The security of our data should be paramount. ### Update as of March 09, 2024 – A Word of Warning I want to warn everyone using this app: its data is highly inaccurate, leading to serious issues with calculating monthly sales and taxes. If you're relying on their CSV files, be extremely cautious. To make matters worse, their customer service is lethargic in addressing these critical issues – we've had to wait for weeks for resolutions. **P.S.:** The problems persist without any resolution in sight, even after a significant amount of time has passed. ### Final Verdict as of May 18, 2024 Today, we are removing this application. After wasting years, we've realized that expecting any improvement is futile. This app is definitely not suitable for India or for sellers handling over 5,000 orders a month. Save yourself the trouble and avoid this app.

I recently started using Quickreply, and I must say, it has transformed the way I handle messages on my shopify. The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service provided by Utkarsh. Utkarsh's quick attention to our requests made our experience with Quickreply even more enjoyable. It's rare to find such a dedicated and responsive support team member. He not only addressed our concerns promptly but also went the extra mile to ensure that we felt valued as users. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution. Big shoutout to Utkarsh and the Quickreply team for their commitment to customer satisfaction and for creating a fantastic application. Keep up the great work!

I am using this Service for almost a year now. Honestly for a new E-com seller, we want everything available in a single place & that's what this platform offers you. But with a big cost. If you ship 100 orders a day, you can expect 40% Shipment to return back to you without any explanation. They have included a lot of tech in their system, but sadly none of them works. They are a new age Scammers. If you think that you can manage to survive your business with 40% less Revenue, then Shiprocket is the best. And if you want value for your time & Money, I recommend you to boycott this platform. P.S: I have lost over 2000 Loyal Customers in this one year, just because of their own lags.

Okayish is what we can say. App automatically gets uninstalled. Fucntionality is average, & for the fact that they ask to submit a 100 character review is completely alien.