Happy Houseplants

Excellent support from the Judge.me team. We wanted to use Shopify Shop as our only review collection platform, with Judge.me purely as the display layer on our website. The team answered our questions, configured the integration, disabled Judge.me review request emails, and helped install the widgets in our Shopify theme. Oualid and Yassine were particularly helpful and made sure everything was set up correctly. The support was patient, professional and willing to work through our specific requirements. Thank you!

We have been waiting for this for ages and were so excited to see it finally launched, but the recurring charge does not include shipping in the total, so it is unusable. Please add shipping to the recurring charge amount on the checkout page so customers (and shops) can see the total £/amount they agree to pay monthly. I don't want to give this one star. I see the effort and intent to help (thank you), but hiding shipping will create problems and awkward conversations with customers.

A fabulous app for a small business, we all need a break from time to time but shopify unfortunately does not have a holiday (or vacation) mode like Etsy or Ebay yet. This app fills that gap, offering a simple way to keep your shop running while you are away. No impact on your SEO or traffic with a simple install to remove the add to cart button, which is replaced with a simple message your away. You can easily mod the message and say what you like, so an opportunity to keep on brand or tweak to local language (e.g. vacation vs. holiday). You can also set it up to automatically turn on again while you are away, so close your shop a week before you go and reopen again while you are away so you have some work to come back to, brilliant. It's well thought out, not bloated with irrelevant or overcomplicated functions and John in support as other have said already, is a really super nice guy and who will help set things up if needed. This app allowed us to take some family time away from shopify, emails, social media and other apps just for a week. It was a real blessing after years being stuck on a treadmill (like many family businesses). Highly recommended.

I'm thrilled to report that the app is performing brilliantly, and the support has been outstanding, as others have mentioned. I had the pleasure of dealing with Alexis, who was an absolute star! Alexis was super professional and thorough and helped us onboard our store quickly. They even took the time to explain the ins and outs of the app, and how it could benefit our store. Without Alexis' help, we might have given up on the app entirely. Having someone to guide us through the process and offer support made all the difference, and we can't thank Alexis enough for their patience and expertise. We truly appreciate the level of customer service you provide, and it's fantastic to know that you're just a phone call away if we ever need further assistance. Thank you for creating such an excellent product and for having such a friendly and helpful staff. We look forward to working with you further.

Excellent APP and excellent support from Lucia in CS, she was amazing. We almost gave up, we are not tech savvy, nor have the time to navigate issues so hate Apps without good customer service with a real person you can talk to. Who honestly wants to pay to speak to a bot or read through FAQs. Candy Rack has real people to help you onboard or fix your struggles or expand your understanding of the funnel and how you can maximise the value of the App. Lucia was brilliant - based in the same timezone, smart, kind, patient and understanding and it created real $/value for us having that first class support. Candy Rack is real value when you have the set down well, its well worth booking a call and working with the team, they will help you and support your ambitions. best ion all, its paid off the app iOS generating more value, and customers really do add to the basket.

What a fantastic support team, such a joy dealing with the team based in India. They were kind, patient and super smart ad very global, clearly making every effort to understand my frustration from my perspective even though it is easy to use once you are shown how. I was almost giving up, I loath apps that need a lot of effort. I dont mind paying subs etc, but it has to work and be slick; I have a job already, and I buy apps to offshore/outsource problems etc. The team in India was so brilliant in helping me onboard, so much so that I subscribed straight away so the exec team can see the impact of having great support in place. Highly recommended because of the support.