Lowland Kids

Such a clean, simple, and great resource for writing SEO-focused blog posts. Support is best-in-class and really helps with all my noob questions.

Exactly what I was looking for. This software has an extremely simple interface that you can get up and running in mere minutes. And it also has enough complexity to allow me to run impactful questionnaires that are making an immediate difference for my business. I love that you can do a trial and get real results during the trial period. And if you want to continue afterwards the pricing is completely fair and reasonable. Support is phenomenal (one of the best I've ever used) and they are open to feedback and suggestions. 10/10 would recommend.

Great app that lets you dive into your data. We set up daily emails to send us previous day's stats and it works great!

Random issues with the currency converter (displaying prices 100x normal). Slow response time (3+ days). No stats on how many times different currencies are viewed.

Huge issues with products syncing from Shopify to Reviews.io that their devs had to get involved with a couple times. Was given no explanations or even notice when everything was taken care of. When they did sync, all products were duplicated in Reviews.io and reviews were randomly assigned to a variant of the product. Then I asked them to merge the products. The SKU the system chose was a made-up one that didn't correlate to real products in Shopify. In general the support team were quick to respond at first, then either don't respond to follow-up questions or take 30+ minutes (a little badge in the chat shows when they've seen your message). Most of the time they were unhelpful. The UX is unintuitive and leads to completely unnecessary confusion. The hierarchy inconsistency is baffling. I give it three stars for the following reasons: - Support is quick to respond to simple inquiries (usually under 5 minutes). Same can't be said of all their competitors. - Pricing is fair - Platform is pretty quick (competitors feel more laggy)