familiar...yet different
United States
Reviews (6)
I've only recently installed but So far so good! I really like this app and Abhi is great for tech assistance :)
Developer reply ·
Hey there, thank you for the review and for reaching out to us. :-) We're glad to hear that Abhi was able to work with you to provide you with tech support. Please don't hesitate to reach out if you have any other questions or issues while trying out the app more! We look forward to seeing your success and increased conversions with upsell!
Good luck getting any technical or customer service from this company. No Live Chat availability, No Email Response--Shopify can't even get in touch with them!
I would give 5 stars but I have only JUST installed the app and have yet to fully utilize it...I was having trouble uploading the app to my page and Martin in Tech/Customer Service immediately responded and was a HUGE help! :)
I tried for months and could never get the popups to post properly. The apps so-called Live Chat is robo-support only and is a waste of time, and when an actual human does respond, it's ONLY via email.
Developer reply ·
Hello, thank you for your review. I'm so sorry to hear that you were not able to add your popup on your site. You can definitely reach out to us at support@powr.io, provide us with your POWr account and we can help you to get your popup on your site.
TERRIBLE CUSTOMER SERVICE. ALL of my sneaker orders had printing errors and DID NOT have my Logo. They refused to refund or correct and re-send to my customers.
shopify suggested utilizing this app. hopefully all is copacetic and continues to work efficiently.
