Ariat Australia

Pulls all your data from Shopify and allows you to create pretty much any report you can imagine. Even things like metafield data which Shopify does not pull into its native reports. Also the customer service is top shelf. They are always quick to assist with any help in putting together custom reports. Highly recommend this app if you want a no fuss reporting add on.

We've been using this app on multiple sites for many years and have found it to be buggy from time to time. Recently this has caused issues with the operation of our sites. Bugs happen from time to time, we understand that. However, the extremely disappointing and frustrating thing is the lack of assistance and communication from the app developers. We've had an open ticket for over 6 weeks that has not been resolved and now that ticket has been removed from the chat. Overall a very frustrating experience, still with no solution. Based on our recent experience, we cannot recommend this app.

Great functionality, but we can't continue to use the app due to being forced into the top plan just because we are on Shopify Plus, even though our usage does not require the top plan. The Basic plan would have been sufficient usage and functionality for our needs. This seems like an unfair approach to pricing. We hope this feedback is useful and helps other merchants.

We have used this from the beginning. Constant improvement and always being available to assist are the highlights of the app. This is a stable and solid workhorse that we have relied on and never lets us down. Great Value for money and works perfectly for our shipping requirements.