AMP Australia Post Shipping

Siobhan and the team are very helpful with all our request and customisation, highly recommend.

I have worked with Siobhan T. and she was EXTREMELY helpful. Very Quick to respond and when above an beyond. Helped me set everything up. 100% would recommend.

We've been using the AMP app for a few years now and it does a good job of looking after all Australia Post shipping. Impressed with the support in sending a very useful guide on how to update the Aus Post charge codes recently, which was a big help.

We have been using the Addition App for a couple of years now and whenever we have had an issue the problem was rectified pretty quickly. I had a recent issue with printing an international order and Siobhan recognised and fixed the problem quickly. Great customer service!

Wonderful app - makes the whole Shopify shipping workflow seamless with AusPost. In addition the team is very responsive to tech queries.

Amazing support to fix an issue with shipping inputs!

We've been using the Addition/AMP app for years, and enjoy its ease of use. The support has always been prompt and helpful - thanks to Siobhan for her help yesterday in getting me up and running again quickly. We'd love to see a few areas streamlined in the future, for example, being able to view/print the labels and manifest without having to download them. Look forward to seeing what changes the new team bring in.

UPDATE 22nd August 2026 The new team, Siobahan and Anoop have got Addition back on track, with prompt support. Most issues are only very simple things, so by checking your mass's in Shopify and volumes in Addition, you can rule out most issues. Otherwise it's most probably getting the packaging correct for the dimensions of the item's you're sending. My advice is make the mass reasonably large, so it covers the postage for you. Also, add a handeling charge for overseas markets, but they get more difficult each month. After 9 years of great service, just like many others, I'm trying to get in touch with Addition by AMP but it seems nobody is at home. What's happening? Where is Laura and Francis?

Very happy with recent support provided by Siobhan Turton! Great app and would recommend.

A big thanks to the new team at Addition. Anoop and his guys have been great in getting the App back to where it was. Great service!

Helpful customer service!

Thankyou to the support team for their fast response. We had a problem making labels, but within 10 minutes we had a technician looking into the problem. Resolved within 20minutes. Very happy customer!

We've been using the Addition app for several years and have rarely experienced any issues. A few weeks ago, we encountered a problem where our shipping rates were no longer displaying correctly. Anoop was helpful throughout the troubleshooting process. He took the time to investigate the issue, identified the root cause, and helped resolve it. We really appreciate the support. Thanks again.

A great native integration for Australia Post and StarTrack shipping, good rules functionality greatly allowing us to customise the shipping rates at checkout, and in turn capture more shipping revenue at checkout! The team is rebuilding the support from the ground up, so yes a few wobbly reviews in here, but its coming around the bend, the functionality in the app is unmatched and soon to have dedicated support will make this the GO TO shipping app for aussie eCom brands!

2026 Update: Still loving this app, support got back to me today quicker than ever! Love this app and the support team! Integrates seamlessly with our Shopify and whenever I have an issue the support team are always there to help look into my problem and come up with a solution. If you’re looking for an Australia post plug-in, this is the one!

Great app once configured, but support needs improvement We have used Addition for several years and, once correctly configured, the app works very well. It reliably displays our Australia Post eParcel rates at checkout and gives us the flexibility we need for products with different sizes and packaging requirements. However, I do need to be honest about the support experience. Recently, we had an issue causing incorrect shipping rates at checkout, and getting assistance through the app’s normal support channel was very difficult. We received little to no response and ultimately had to contact the AMP team through support for another one of their apps before we could get proper help. Once we were connected with Anoop, the experience improved considerably. He arranged access to our store, involved the technical team, kept us updated and eventually identified and fixed the packaging issue. He was helpful and transparent, and advised that they are now hiring more dedicated Australian support staff. The app itself is very useful and works well once everything is set up correctly. I hope the planned improvements to support are implemented, because reliable and timely assistance is especially important when shipping rates suddenly stop working at checkout.

We use this app for shipping integration with Australia Post, but also for managing free ship thresholds. We cannot access the data in the app, every change needs to go through their support team. We have made a decision to increase charges with upcoming post rate increases - 3 WEEKS LATER we are still waiting for a response from their support team. Being unable to implement a change ourselves, and having no support means we are now actively looking for an alternative - not the job you want a week out from year end. Very disappointing - service has progressively worsened since AMP bought this app from the original developer.

As of 17th March 2026, their support is non-existent. I have tried to contact them over the last 3 weeks and received one automated reply. Revised review to 3 stars. Surely you have better Customer Service than this??!! UPDATE March 2026 Support has dropped off considerably since handing over to new owners. Two of latest tickets have remained unanswered and their "Live Chat" is never live. Still waiting for a reply 10 days after I found an issue with the overseas regions that is preventing customers from purchasing. UPDATE - 1 week later Still no reply from support. It appears that they don't reply to any support tickets now. Review revised to 4 stars. If left another week without a reply, I'll revise the review down again. UPDATE - 2 May. More issues. I have received an email from Sam assuring me that everything is being resolved and was apologetic. That was 2nd & 4th April. No contact since then even though I have followed up multiple time. Really bad back end support. Also note that Shopify has flagged the APP as needing an update by the developer and may not work properly. ORIGINAL REVIEW: The support I have received even before I've started using the app has been nothing short of amazing. Support has been very accessible and provided a run through of the in's and out's of the app to ensure everything was running smoothly. Additional support for when I had an international shipping issue that was of my doing. I highly recommend.

I've loved the convenience of this app for a few years, but I think it may have become abandonware now :( I've been trying to get in contact with support regarding a change from Shopify that seems to have broken this app's shipping calculations for some addresses and not others, but they haven't replied. I'm hoping they see this and I can delete this review, but if they don't reply I'll be forced to switch apps as soon as practically possible.

This is an OK app. It's certainly better than manually processing postage, but it's soooo clunky. It's just full of needless clicking to do basic things and waiting for screens to load and refresh. - Updating product sizing is needlessly complicated with minimal tools for bulk operations, and these sizes don't sync with the main Shopify DB or vice versa - The download Labels button is white, where the Delete button is bright RED. The Delete button is also the right most button. Really bad UI design. Download should be the right most button and should be Blue or Green - Fulfilment and Label windows default to everything unselected.... Default should be selected. Why would I have just done all the shipping if I didn't want to print out the labels? Default assumption is that after creating a fulfilment, I want to include everything for all following processes. - Labels - Ditto from above. I shouldn't have to select all when I've just gone through the shipping process to check all dimensions and create the shipment - No table view for packages in shipment. A tabular view is far more efficient that opening up a window for every single package. - Bulk options should be available in all subscriptions. - Should be able to bulk enter packages and deal with orders and bulk fetch prices instead of doing it one-by-one. This shouldn't be a gate-kept feature behind a paywall. It's basic workflow - Why do I have to name EVRYTHING or at least be prompted? Default names for records (Fulfilments, labels, etc) should be a setting in the app and automated. Asking the user EVERY SINGLE TIME is very inefficient. - No grouping of packages and no-reordering of package options in the app. This app is clearly just a cash cow for the developers. The current owners are not the original programmers, and it's clear from the clunky workflow that they're not users of the app either. It could be made way, WAY better, but it's been the same clunky interface for years with no improvements. I've only listed a few of the issues with the app. There are many more subtle changes that could vastly improve the app.

We've had some incredible help from the team at Addition recently, specifically Laura who has guided us with some very helpful information on the recent changes with Australia Post Shipping to the US. Can't recommend them enough. Thank you!

I spent over 10 hours trying to get everything working today and ended up losing business because of this app. No response from support at all. The app is clunky generating labels was painfully slow, often taking around 30 seconds per label. Customers were receiving errors saying their address couldn’t be shipped to, even though I tried everything. Some orders would work, others wouldn’t, for no clear reason. I upgraded the app after using it successfully for 5 or 6 years, hoping to use the new label feature and apply shipping rules like free shipping over a certain amount. That’s when everything went downhill. No customer support. No live chat. Nothing. You’re a tech company 24+ hour response times are not acceptable. I switched to “Australia Post Rates & Labels” and they responded immediately and helped me with setup. Honeslty wasted a whole day and lost money stressful to say the least.

Absolutely terrible App. All shipping settings deleted overnight without warning and no technical support provided to investigate thoroughly. We are constantly getting messages from customers asking why we don't ship to their country (USA/China/UK) when we have been shipping to those countries for years. App is full of bugs and is now causing us to lose customers as there is only so many times you can apologise to the ones who are unable to order. No phone support at all which should be an instant red flag for anyone reading this. DO NOT USE THIS APP - there are plenty of others out there and I strongly urge you to chose a competitor that actually allows your products to be sold - unlike this one. We sell around 5000 orders each year so this is not simply a few instances.

Finally found an app that does what we intended from the start in a semi elegant way of forwarding customize shipping rates to our customers particularly when we have a wide mix of parcels being sent. What truly sets this company apart for us is the exceptional service provided by Laura. She takes full ownership of her work, which shows in her seamless communication, flexibility in accommodating our requests, and takes the time to understand our business needs as if they were her own. I’d highly recommend them without hesitation!

Can't recommend these guys enough! Their customer service is on point - they responded to my email within minutes. They proactively resolved my issue and provided me feedback on what the issue was and how to avoid it in the future (my issue was self-inflicted). As a Busy business owner, it was so refreshing to have received a response so quickly with my issue already resolved!

Great app and great support. Have been using it for 5 years now across 2 eComm businesses.

We have used this from the beginning. Constant improvement and always being available to assist are the highlights of the app. This is a stable and solid workhorse that we have relied on and never lets us down. Great Value for money and works perfectly for our shipping requirements.

I would suggest only using the Lite plan of this app. We've been using it for a couple of years for shipping rates at checkout and it was all good until recently we tried upgrading to the Basic plan. The "ETA shown with shipping rates" feature doesn't work quite well for international orders - it shows longer time than Australia Post's website. Another big problem we had was updating packagings. Our shipping rates were down for a day on a weekend so I had to email the support team and waited till Monday - yes, their app is handling such an important step of online shopping and it charges quite a lot but they are not 24/7, not even supporting you on weekends. After their response I realised there's a really CRITICAL thing that you should always set up a packaging for customer checkout and it has to be "your own packaging" with clear dimensions of L/W/H, otherwise no shipping rates will show at checkout. We took a lot of efforts to finally figure out the details not mentioned for making shipping rates work, however this is not clearly stated in instructions! All these frustrating things we had made us downgrade back to the cheapest one...

After years of using and being super happy with this app., I encountered a shipping problem with an item that should have gone smoothly. The Staff spent some time investigating and finding the problem, which was created by myself, and then fixed it for me. I can thoroughly recommend both the app. and especially the helpful Staff.

We have had this app since 2022, at that point we received great customer service when adding new products was causing issues. Fast forward to 2024 and we have had the postage down for four days, have emailed the app who told us the team were away in Singapore, we have customers emailing as they can't place orders and are losing money. If you set up an app you need to be available to people year round as businesses do not stop just because you are away for team building activities. We have emailed numerous times and no one replies. Reading the reviews it says there is no after hours support-I told them 12 months ago they needed this, also there is no one helping during their business hours so its rubbish

We have been using Addition for a few months now, it took a little while for the team to get used to it, the team has rapidly implement feedback including address validations and show us how to best use the app. However every month the billing is a problem and they put a help us serve you better to the ops team stopping us from shipping orders has gone down since AMP bought it.

Great app, it makes the process so fast and easy. I have been using this app for over 3 months. Thank you!

This app is amazing. I Can get my usual work done now in 1/3 of the time! Being time efficient in a small business and being a single parent, time is precious. Thanks for an amazing app!

Absolutely rubbish app. Blocks integration with any other shipping service and only allows shipping on standard Auspost sizes. Which means if it’s a large item your customers can’t buy it. Support is also rubbish, nothing better than waiting hours while you lose customers. Avoid

Great app that works seamlessly with Shopify. Really easy to use, support has been great and Laura has been so helpful! We wanted to change the default on a certain field and Laura actioned it immediately.

Laura has been an absolute legend in helping us get our complex product freight sorted. If I could give more than 5 stars I would!

This is an amazing app. Saves me so much time fulfilling orders through eParcel. Fantastic interface and great customer service. Can't fault it - thank you!

Fantastic app, works seamlessly for past several years we have been using it. Any issues it may experience has been dealt by a extremely competent and transparent support team. Which is rare among Shopify App developers. Highly recommended.

Awesome app, we find it very easy to use and it saves so much time! We have just installed it for our second store and couldn't be happier. They have amazing customer service and help you at every step. If you use both eParcel and Mypost business accounts you can use them both within the app. Thank you and keep up the good work!

I've been using this app for over a year now with with our ecommerce shop and never had any issues, this app makes shipping simple easy and fast. I did just recently have a glitch with it and contacted customer support. I received a response within 10 mins and I can honestly say that the agent, Laura, was extremely helpful and did everything to assist me and we managed to resolve the issue quickly. Would highly recommend ! :)

A very straight forward well balanced, easy to use application, and must for anyone that plans to link their store with Australia Post. Every time I reached out for assistance from their customer service team, I was given very fast and incredibly helpful replies, the team member in question whom I spoke with was very friendly and understanding, and willing to help me solve any issue I have come across thus far. I absolutely recommend this app :)

The support team are SO helpful, they email back to me really fast, and implements improvements / tweaks ASAP. For $10/month this is a REALLY good app!! Every app always has room for improvements and feature suggestions, but they're happy to work on it!

Super practical and hassle free App to manage shipping rates and import orders and customers' details to print out easily all the shipping labels needed. We have been using Addition app for the last 2 years and it has always been working smoothly. Outstanding Technical support and responsive and fast customer service. They can make a real difference if you need a specific customisation. I can only say positive words about these guys. 100% recommended.

Work very well, support is there when I've needed it, the integration to my shop has allowed for fast accurate freight pricing live on my store front which means I am not loosing money from outdated estimates.

This app is really good. Thank you Addition, now we have time to watch Jeopardy at 4pm SBS channel, its re-runs but still ok. Although, I wish Takeshi's castle would come back. Ah... miss watching people get slammed by rubber balls. Thank you Addition app.

App works great and integrates all our shipping rates directly from Australia post. Great customer support too!

This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!

Excellent app for accurate shipping provided seamlessly. Not only is the app fantastic but the customer service is next level amazing. Addition support is very knowledgeable and extremely dedicated plus really great to deal with. Highly recommend.

Amazing app and even better service from support. They helped us out a lot by getting the shipping to do exactly what we needed it to do, he always replied within a few minutes and even spent his time over the weekend trying to get it sorted for us :) We have been using this app for a few months now and I would definitely recommend it to everyone!

Excellent plugin. Everything just works. PLUS a very huge thanks to Addition support who went out of their way to help us with the issues we were having on our shopify site. Really really recommended. Thank you so much Addition!

Again another excellent app by Addition. I can highly recommend it. You can leave it as per the Australia Post costs or even add adjustments to the prices if need be. Very well done

This app has been fantastic in allowing us to seamlessly link our shopify store to our fulfilment with Australia Post. It is the only app we have found that suits our needs as a business and has saved hours of time, simplifying our shipping process. Addition provide fantastic support and always happy to help! They are quick, responsive and all round legends. Highly recommended!!

Download this app right now!! Live rates straight from your Eparcel account and label printing all in one, this app has already saved so much time and money plus the Addition Support team have been absolutely incredible throughout the whole set up process. Could not be happier with this app, do yourself and your Shopify store a favour and add this app!

A fabulous app and even more fabulous customer support from Addition! I've had to change my eParcel account and the team was so quick to assist and it was sorted so fast. Amazing customer service! Can't fault this app at all.

This app is a must for Australian operated stores! They provides excellent customer support which can't be faulted. Thanks as aways!

This app is extremely helpful and user friendly. Addition support was amazing in helping us get the app set up and integrated, and answered our emails almost immediately. HIGHLY RECOMMEND!

This app is extremely easy to use and the support provided by Addition to get it integrated was some of the best support I've ever been provided. I had several questions and everything was answered extremely clearly and very quickly. I don't think I ever waited longer than a few hours for a reply. I migrated from MyPost Business to eParcel and it saves SO much times it's crazy for the super cheap monthly price. The interface used to create labels and lodgements is very clear and intuitive. There is a very good reason this app has a 5.0 star rating, and I cannot recommend it enough. If you have any doubts at all with any of the features, I highly recommend speaking to support as I'm sure they can make it happen. Very happy!

Addition has the best support for an app anywhere in the world. Fast, friendly, knowledgeable and helpful.

The app is seamless, runs smoothly and is so simple to use. Support is there for every step of the way, providing detailed answers to your questions, and has a very quick hands on approach. The app itself has saved time and frustration, specifically when it comes to fulfilling each order! Would highly recommend to anyone wanting to make their lives easier.

This is the best Australia Shipping Calculator app out there! I have an eParcel account and support helped me through every step of the set-up. Super fast and excellent customer service 10/10 would recommend

The app is excellent and the support is even better. Addition support are honestly the most helpful people I've ever worked with in the ecommerce space. Highly recommend!

This App is a great time saver and automates your shipping costs with AusPost quickly and effectively. Customer service is awesome. Addition is responsive, supportive and good fun to work with. Highly recommend.

So impressed! Support was exceptionally helpful, he did all the backend work to get me live direct rates from australia post with my wholesale account, and he did that part for free. (no developer fee's!) Now just paying $10 a month to have this app , is exceptional value! I was tossing up moving my store over from Wix, But to see this app in play, it was ohh so worth the transfer. Highly recommend! So very cool.

Great App. What is really impressive is the response time and help received when we had a problem. Everything was sorted within 30 mins. Support is absolutely amazing.

This app and its support team have been amazing. Support has been first-class and we definitely recommend this app to anyone with an online store who ships through AustPost.

What a fabulous app! had a bit of trouble with setting a couple of things up so I emailed support and they were right onto it. very helpful & nothing was too much trouble. highly recommend it.

Amazing customer service! Could not ask for anything more. App works fantastic, nothing to complain about. Support are always happy and quick to help. With the new integration with MyPost Business it's now even better :)

I experienced a few minor issues during setup of this brilliant app due to my pathetic technical abilities. A short note to Addition support and I couldn't believe how quickly my site was tweaked with the app fully workable......literally within minutes ! Highly recommended app that calculates postage with all options worldwide. My advice....Get it !!!

This app was great for my small business. Addition support was super helpful and answers any questions you may have. It took a while to get it all set up but so worth it in the end! Saves a lot of time compared to using eParcel and is way more efficient.

Best customer service I have experienced! Addition support was very helpful set it up and answered the questions to help me connect the app and get our Aus Post Rates connecting. Highly recommend!

Support is awesome, they really replies to you on demand whenever you have an issue. They helped set up my eParcel rates and answer a lot of my questions about label printing and set up. You can tell how passionate and hard working they are to ensure this app works the best it does; and it's really really great. Highly recommended for anyone who uses eParcel through Australia Post - this app is much more sophisticated and useful. Thanks for all your hard work, super recommended and super satisfied!!

Addition has been a life saver in streamlining the customer checkout, and order fulfillment process. Many apps out there have super overwhelming interfaces, and many areas to click through, whereas this app takes all the parts you really need, and puts it into one super easy to navigate workflow. The customer service provided here is also second to none... quick and responsive, and able to overcome problems with ease! They helped me with the setup process and I can't give enough credit to how helpful they were the whole way through. There are still some features yet to come which will certainly help with organising things from the users side such as profiles and import/exporting tables, as for now it's pretty straightforward (which isn't necessarily a bad thing) so that will be very appreciated and basically make this a no-brainer app for anyone wanting to implement shopify and Australia Post. Keep up the great work guys.

Addition has saved me sooooo much time processing orders. It's easy to connect it to my Shopify store . Once I was up and running I was amazed at the time it is saved me everyday processing orders. It's given me more time to do extra things in my day. The few times I did need help , Addition support jumped right in and helped me. Their customer support was great and nothing was a problem. Addition is easy to use and has all of the essentials you need.

The app has massively saved us time, money, and general frustration with Australia Post. Their customer service is the best I've experienced, with helpful responses within a couple hours, and any app feature requests I've made have been implemented to a quality degree. Highly helpful staff and an effective app makes for an enjoyable experience.

THIS APP ROCKS!!!! Very helpful programmers and support staff easy to use... saves me hours and hours of time!

FANTASTIC customer support (the dev normally responds within a few hours). It sounds like Aus Post make it hard to play ball if you're not an eParcel user, but for small businesses like us, this is a lifesaver for speeding up our fulfilment. THANK YOU!

This is the best Aus Post app on offer right now. For the price, it's packed with features and just makes our fulfillment process SO much easier. You can tell that Addition really take on board their customer's feedback and is committed to making the app as useful as possible. Nice to see that it's priced so affordably, considering some offer similar apps for 10x the price tag. Just be aware, there are so many advantages to this app, more than what's in the app desciption so don't hesitate to give it a go.

We are delighted with the capabilities and the flexibility of this app. It compliments our business model perfectly. Even when we got a little confused their support was exceptional. Not only did they respond within minutes, they helped us slipstream the process even further. An incredibly sharp operation!

This app was by far the best solution for our business. We wanted to display accurate rates at checkout by integrating with the StarTrack API and this app did just that. We had a slightly more unique use-case and the Addition Support team was unbelievable! We even had a Zoom session discussing how we could make this app work for us. Highly recommend!

Thank you to the Addition support team! Not only is Addition the best Australia Post app to integrate with Shopify, but the customer support is outstanding. I lodged an inquiry and within a few minutes received a call. And then the Addition guys talked me though the entire set up process, including setting up weights and packages, how to print labels and fulfil orders. I couldn’t have gotten my Shopify store up and running without the Addition Team. The Addition app and the Addition support team deserve more than five stars - and they should be gold ones too :)

OK - this app has just changed my world..! It is literally saving our business hours in fulfilment, and removing the room for error that was there with a lot of our previously manual processes. Onboarding and support very customised and super helpful. 100% recommend

Where do we even begin? Let's just start with we won't be able to have a successful launch without the help of the Addition team. We're running a Hobby Store, which means we're dealing with various packages of different dimensions and weights. The Addition team's been helping us through the entire process - from setting up the weights, to making sure the packages are all fine. Very very fast support with a great sense of humor - if they can put up with us being technologically cursed, I'm sure they can help solve your problems too. Let the stars and other reviews speak for themselves - highly recommend this app.

I had a problem due to information not being entered correctly by me. After contacting Addition, The support team emailed me back and was straight into fixing the problem. This has saved me so much time and taken the guess work out. Highly recommend this app. Customer service is exceptional. Thank you so much

Just started using this app for my store and its perfect for what I need. Customer service from the Addition Support was amazing! I would highly suggest! Thanks Team Addition Regards Team Elevate Power

Highly recommend!!!!!!!! Wow what can i say this app support is amazing, from start to end, it has been joyful to work with support, we hit a few issues and sorted them pretty quickly wow. This app is great anyone who is moving from woocommerce you should try this. finally our site is up and running. thank you and many blessings

This is a great app to use - I'm so glad I came across it after months of using many different apps that cost a lot more and were not as efficient as this app! It was easy to set up my account preferences, integration with Australia Post and package sizes by following the installation/user guides. It took me about 20 minutes to set up. It's very user-friendly and what's even better is the flat-rate cost per month (no additional charges per label!). Addition Support were super quick to respond when I asked for help. I definitely recommend this app!

I'm a MyPost Business customer and trialled this app after using the MyPost Business Chrome plugin for the past year. I will be returning to the plugin. I think this app has a lot of great functionality but it wasn't right for me at this time. Although this app saved me time in some areas - e.g. auto payment and the ability to fulfil all orders with one button - other steps took more time - e.g. needing to create and name a shipment + manifest + lodgement, which are steps I don't have with the plugin. (If you're using eParcel or multiple postal carriers, you might already be familiar with this type of workflow so it wouldn't be a drama, but I only use Australia Post's MyPost Business at the moment and prefer to keep it simple.) There were some tasks that would probably take about the same time with either method but would have required additional setup time from me to get working properly, such as setting up my particular pricing rules and working out total packaging weights for non-standard boxes (it's easier to input total weight of a non-standard package with the plugin). I've already invested a heap of time in my current method (with an Airtable spreadsheet and formulas for MPB pricing), so this app is not worth the cost for me at this time, but I would recommend it to other shop owners who aren't willing or able to go down the spreadsheet DIY route and need to get shipping now. I'm giving it four stars here because it wasn't right for me but I think it's a good app and the customer service was exceptional - I got a personal phone call from the support team to talk me through a problem I was having. The trial is a good way to determine if it will work for you. If my order volume increases dramatically this year, I will consider re-installing the app.

Amazing cutsomer service. Simple to use and very intuitive app. Would highly recommend to anyone looking to simplify and save time on the shipping process. Thank you so much!

Great app, easy to set up and use. I needed something added, it was done under 5 minutes. Best support ever!

Very useful app! looking forward to having the option to remove express post at the product level as we can't ship everything by air due to the nature of the product, but helpful in every other way and support is spectacular, always a very quick response (within minutes)

I'm super happy with this app and the support received from Addition. We had a few complicated requirements and the team was able to quickly and effortless implement them all. I would recommend this app to anyone looking to integrate their Australia Post eParcel rates into Shopify. A++

This app is amazing for setting up shipping, no more copying and pasting! The setup was so easy and the support from Zaan has been incredible. The best support I've seen for any app! Definitely give this app a try, you won't regret it :)

This app has saved me so much time and hassle and best of all the service from Addition Support team has been so incredibly amazing!!! They walked me through every step and made sure I understood exactly how to use it. Could not recommend this app more!!

This is a fabulous app! It is easy to install and use. The customer support is always prompt and effective at delivering a solution.

I launched yesterday and fulfilled 12 orders with the app, it was so easy, straightforward, and user friendly. And the support from addition team is excellent. No matter what time or day, instant support, exactly what I needed on launch day!!

I've just recently started using this App. Overall it was set out well, and the video tutorials for set out were extremely helpful. But what's impressed me most was the support and speed in which a response and solution was offered by Addition support once i emailed with an issue. I had a small issue with Shipping cost conversions from US dollars to Australian. Emailed support line thinking it might take 24 hours to get a response, but within 5 mins I had an answer and the problem solved... As a small business owner i am grateful for that! Zann thank you!

Addition support provides instant and amazing support. Great app and definitely worth the price. Highly recommend it.

If I could rate this app a 6 out of 5 I would! Addition support provides the best support and setting up assistance we have had so far with any app installed on Shopify. Highly recommend this app to anyone.

Best ever experience with an app I have ever had, Addition support jumped on a call with me using Google hangouts to show me the full app via screen share something no other app company has ever done! Was surprisingly a really fantastic app and was so simple to use you can't ask much more than that to be personally shown a live call walkthrough. Can't recommend this app highly enough would be the #1 app experience I have ever had on Shopify

Great customer service, I had few questions about setting and the team walked me through step-by-step