Betty's Promos Plus, LLC
United States
Reviews (11)
Great app so far. Easy to set up. Has drastically reduced customer questions about sizing and I believe has increased our conversation rate
Developer reply ·
Thanks so much for sharing this! We’re really happy to hear SmartSize has been easy to set up and is already making an impact for your store. We really appreciate you taking the time to leave a review, and we’re here anytime if you need support or have ideas to make it even better!
We've been using judge.me for years now and has been great. I do wish some of the features were more intuitive to use (e.g. product grouping) but judge.me has worked for us to collect reviews from our customers. It syncs with Google products. works well with Klaviyo and PageFly.
Saves a ton of time and clicks to get my images from Canva into Shopify. Has become invaluable to my workflow
What a great app! Originally downloaded to replace Shopify's terrible retail barcodes app. Easy Scan provides so much more control over your barcodes: 1. Most importantly it generates barcodes using the 14 digit unique variant ID, rather than the arbitrary ending 8 digits from Shopify's app, which caused issues with duplicate barcodes across variants. 2. It allows you to add metafields such as Product Short Name and anything else you want/need to add to the barcode label Then we started using it to help our staff with picking and packing to ensure all of the products in an order were picked and packed correctly. This combined with the barcodes has led to a near zero rate of incorrect orders being shipped to customers. The customer service is amazing! I've had a chance to meet with the founder 1:1 to discuss some of my use cases and within 2 weeks he and his team were able to make updates to their application to meet these needs. Now, when a pack is completed, it automatically prompts the user to print an address label. This address label can have a barcode generated by either the order number or the order id (much more accurate). So that when the person buying the shipping label searches for the order, they can scan the barcode and immediately arrive at the correct order (removing the potential for human error in typing the order number). I can't say enough about this app. There's so many functions available that we aren't even using yet but hope to use soon (such as doing inventory using barcode count). I only wish that multi-user support was available across all tiers rather than just the highest tier, but that is not enough to knock any stars off.
It would be helpful if this app worked with special characters. also took a long time to figure out how to get it to work with the labels i have. there aren't enough presets for labels and the basic 1" x 2 1/8" label preset doesn't work. Edit 2023: App still works ok. A major issues i'm having is issues with duplicate barcodes because the barcodes are generated using the last 8 characters of the variant id but the variant id is 14 characters, so multiple product variants are getting the same barcode. Additionally, a major oversight is authorizations based on user type. At least there should be some sort of password input for replacing all barcodes. It would be a shame if I spent countless hours applying barcode stickers to all of my products only to have an associate mindlessly choose "replace all barcodes in my store" and render all the barcodes useless. This is functionality that needs to be implemented ASAP. EDIT: Started using EasyScan for fulfillment purposes and they also will generate barcodes using the unique 14 character variant ID. Uninstalling this app.
Developer reply ·
Thank you for sharing this feedback with us. Our team is constantly working hard to improve our app functionality so we’d like to look into this further for you. I’ve reached out to you via email to discuss your experience with the app so far, hope to hear from you soon! -Lizzy, Shopify Support
At least they are giving us time to migrate, but this new app does not support any of the customizations we have implemented in the legacy app. I cannot currently figure out how to add line item images to my invoices. Documentation is very sparse and there are not many templates that are provided in the app that you can customize.
Developer reply ·
Hello! It sounds like your previous templates might include some legacy variables that will need to be updated for the new version of the app: https://shopify.link/18NL. If the changes you're making are within the scope of the Shopify Design Policy, our Theme Support team may be able to help. If not, you can post a question in the Community forums for advice from other merchants and developers: https://shopify.link/7kzD. -Sophia, Shopify Support
Works well so far. Devs have been easy to work with and helped me match previous CSS that was used in Searchanise Upsell & Marketing. Thank you so much for taking the time to leave us a 5 star review - it's much appreciated!
It seems very expensive for the benefit we receive from it. I'd like better metrics that show that people are clicking on the collections in the top rank list, which would be helpful to see that people are exploring other products in those collections. I also wanted to use the app to figure out what was my slowest moving inventory and try to promote that as well but there's not a lot of data on that, only on best sellers. Overall I probably won't use the app for much longer outside of the free trial since I can't really calculate the ROI of having this app
Developer reply ·
Thanks for sharing these suggestions. Best Sellers does not support click tracking within the app. However, we can add some tracking parameters to the links so you can see how shoppers behave using your own analytics. To see your slow movers, you can use the Best Sellers report which includes sales rank and percentile for all products with at least one sale within the specified period. You can then merge this data with your full product catalog to see all products that haven't had any sales during tha time frame. If you contact support, I'd be happy to help you. - Tom
App was ok but had to delete because it conflicted with our slide cart drawer app and caused our mobile site to freeze up/become unusable. Once I deleted Growave our mobile site started working properly again. Probably wouldn't have been an issue if not for our slide cart drawer. I also wish they had lower tiers for paying for certain features, such as email reminders/emailing the wish list. I would pay $5-10 for that, but I didn't want to pay $30/month for additional features that we wouldn't have used.
Developer reply ·
Hi team at Betty's Promos Plus LLC, Thank you so much for taking your time to leave us a review and let us know regarding your experience ❤️. We wanted to let you know how sorry we are for this unpleasant situation🥺. Here at Growave, we pride ourselves on our excellent customer service and all-in-one marketing platform. And in this instance, we clearly dropped the ball💔. We sincerely apologize for this incident. We are eager to make things right and ready to go the extra mile to make it up. Also, we have reached out to you personally last 3 days by email and calling your phone number to touch bases. We would highly appreciate it if you get back to us by hitting the Live Chat button on our website or replying to our email (support@growave.io) or we can jump on a call to discuss this further🙏🏻. Also, it's worth noting that Growave can easily replace several third-party apps. Our team works very hard to justify this price point. We are totally invested in seeing you as our beloved customer back and ready to provide you extended Free Trial on our Growth plan and also give you a special discounted fee further.
Pagefly is a bit complicated to use at first, but once you get the hang of it, it is super powerful. the support is good, although they are usually available late in the day in US time, and a bit slower to respond during the day. However, they generally resolve my issues within 24 hours and we haven't had any major complaints. Looking forward to growing our business with PageFly!
Developer reply ·
Thanks for your Awesome words, we are working to improve our response rate for all the timezones, hope we will be able to provide much faster support day today! please do reach us anytime we're ready to help right away! :) Shagar - PageFly Team