RSVR Jewelers

Really easy to use app. Very user friendly. I opted for a free call just to help with setup to make sure I had everything covered and Pam answered everything and even stayed well over the scheduled time to make sure everything was answered properly. There are many features in the app that are perfect for what I need and it's very aesthetically pleasing. Plus the pricing is very fair. Thank you!

Easily the best review app I've used so far. Interface is very user-friendly and the customer support is incredible. Holden, in particular, goes above and beyond and helped me with everything I needed and he communicated clearly and responded instantly. It is also very cost effective if you switch to a paid plan right away instead of using their free trial. Cheaper than judge.me and is arguably more aesthetically pleasing.

Maybe it's just me, but I installed this app and it drastically dropped my speed score for my online store. I started my store a year ago and had been consistently fluctuating between 56 - 60 speed score. Once I installed this app, the first day I dropped to a 50. The second day I was at a 45. I only found out because when I had loaded into my store on a webpage, it was noticeably much slower to load pages. It has been 5 days and I am currently sitting at a 36 speed score.... There were no other actions done on my store except installing this app during this time frame. The customer service was actually very responsive but the app did not seem to work consistently with the warning pop ups. Sometimes it would pop up after adding to cart and sometimes it would pop up after I clicked checkout. Also, if you add to cart with the fast add and click checkout in the pop up tab then the warning would not even show up. I also tested the geolocation with a vpn service and the app did not seem to recognize this. All in all, this app works if you simply just need something to pop up but in my experience if you are trying to be more precise with the pop ups, I had experienced many glitches. I installed this app because there were tons of 5 star ratings but I did not have this same experience. I would have given a 2 star rating if the customer service was not as responsive.

If you are just starting out with your store, I would highly recommend Growave. It's also great if you already have a store but if you are looking to integrate previous reviews, this might be a daunting process to do by yourself (depending on which app you are importing from). With that said, Anna and the team at Growave was very responsive to my requests with formatting and adding different features to my online store. They also offer a loyalty program, wishlist integration and reviews all in one app. I like how they are all in one app to avoid integrating with third party apps and for collecting analytics all in one place. It also integrated seamlessly with customers and account creation on shopify making users create accounts with my store in order to access the wishlist, loyalty programs and to write reviews. I particularly liked this because it's always encouraged to have more users create an account with you. I gave 5 stars and not 4 because the team at growave can help you with transferring previous reviews from other apps (if you cant do this process by yourself).