Nomad the Label
Australia
Reviews (5)
We've been using the app for almost a year now. Find it easy to operate and very effective at increasing AOV. There were a couple of features we needed to turn on, e.g. showing suggestions in the cart. All credit to the support team; they were quick and showed great initiative to get these implemented immediately. Thank you
It's early day for us using the app. This transition over from another app has been planned for a few months. After experiencing too many issues with our old preorder app, I moved was a must. Preorders play a big part in our business, we needed reliability. Timesact came highly recommended and the reviews speak for themselves. The customer service team have been really helpful in getting us up and running. Very pleased we finally moved to a better app to support us going forward.
After learning of videowise and doing the necessary research, I decided we've got to give it a go. Customers discover us from the videos used in Facebook ads, so it makes sense to use them and other UGC to showcase products on our website. Other reviewers confirming it didn't slow the site gave comfort it could solve the issue that prevented Shopify stores from using a lot of video. Videowise's shoppable functionality was the kicker that got me over the line. We've only been using Videowise for a few days. It's showing signs of being a great addition. Knowing the tech works effectively and the UX is great makes me think there's an opportunity for early adopters. It will be interesting to see how it affects CRO; that's the priority. The dashboard does an excellent job of helping you to assess performance. They've made a considerable effort to provide helpful analytics so you know your numbers. The onboarding has been brilliant, and the whole process of working with Eugen has been really positive. Having a dedicated CS rep makes it so much easier, I wouldn't like to take on this project alone. I look forward to continuing to build out our library and testing video placements. I'm excited about what we can do with the tech.
I've used a few review apps in recent years. Some have more bells and whistles but they typically come with additional costs. Judge.me does everything we need and more. For the price point, it's amazing value. On top of that, I've genuinely been extremely impressed with their customer service. They respond rapidly and use more intelligence than what I've come to expect from a lot of customer service people especially here in Australia.