DUER
United States
Reviews (4)
very easy to use and quick
Never any issues and great support
While some features we'd like are missing (mainly POS returns and POS is muddled in some reporting), they are reactive to features we need. No app will be perfect from the get-go, especially when you add in custom setups, POS, unique product setups, etc. We've been involved in a few Beta tests with them for features we've asked for which is amazing. We're currently struggling with more returns than exchanges but it's reduced the load on our CS team which is a win in itself.
Developer reply ·
Thank you for sharing these kind words! We always appreciate the feedback. We're excited to share that we just launched the Loop Point of Sale iOS app this week! Learn more here: https://www.loopreturns.com/point-of-sale/ and reach out to your Merchant Success Manager to get set up!
Gorgias has been amazing for us. Fully integrated with Gorgias, our SMS tool, Yotpo and has saved us a ton of time on the CS side of things. Definitely recommend.