Elevar Sports
India
Reviews (10)
For an app that's free, it's extremely good. there are ofcoure a lot of things that can be improved, but overall great experience
Very useful, simple UX and has great customer support. Highly recommend
Developer reply ·
Thank you for giving us such a nice review! 😁 Please do not hesitate to get back in touch with us if you ever need anything :) Alex, Adrien & the Exchange It team
They have an amazing team. Had a very smooth onboarding experience. Any issue faced was resolved on the same day itself.
Loox is by far pretty much one of the best Review collectiona and display apps across the entire Shopify app store. We've been using it for over 4 years not and it's never given us any issues. Their email templates and display templates look really premium too, with bare minumum customization. Lastly, and most importantly, they have terrific support. They repond back to any query in less than a day. Especially a huge thanks to Ilan who helped us with a billing related concern when we needed it the most, all in just 24 hours. If you're considering a reviews app for your Shopify store, definitely look no further.
I used this for customised review request message for my shop customers.I really like how this app integrates with Third party Apps for Reviews & all.
I used the app the interface is very well designed! And the guidance links on each page helps explaining each page information is very good. Also the chat support team is very helpful & quick with solving the issues... Thanks Emma & Matthew Keep it up guys! It would be great if all the fields shown for affiliate made dynamics so that we can show data as per programs...
Developer reply ·
This is Emma & Matthew from Secomapp: Affiliate Marketing team. We are glad that you have had a great experience with our app. Thank you for using and trusting us. If you have any questions or need help, feel free to contact us via our live chat or email us at support@secomapp.com.
The customer service I've received was really good. I was talking to Jon and he was super helpful. He was able to help me with all my queries. The app itself needs some work: 1. Please have an ENABLE/DISABLE program toggle. It is very inconvenient to send an email every time we need to disable a program. 2. There needs to be some way to test a program on a store so that a store owner can understand overall flow. If there was an enable/disable toggle, this would be very easy. 3. Some of the features are hard to get to and some settings aren't clearly explained (e.g the referral reward settings) 4. Having in app chat support would be helpful too. Overall CS and documentation is really good.
Easy to learn and use for people who don't know how to code. Huge number of sections to choose from. The only thing that needs work is the responsiveness of some sections between desktop and mobile design. A lot of our sections need to be redesigned for different screen sizes. Otherwise no complaints!
I use this app regularly to correvtly understand the impact of my A/B tests on the site. It gives a clean and simple way to understand the checkout funnel. There are a lot of features that can be incorporated in the future. And I believe that the developer, being the kind and responsive person he is, will definitely roll out more awesome features :)