StoreView: Visitor Tracking
by optymyze
View in Shopify App Store ↗Reviews (88)
Great app for when you just need a little more info about what your customers are up to!
Works beautifully and what great value for money. I have been using this app for several years and it is beneficial to be able to see what people are adding to their cart. Also unlike some other apps, converting my theme from Debut to Dawn Storeview worked flawlessly with no issues.
This app is extremely useful for identifying friction points and easily reviewing key information across your website’s sales funnel. It gives you clear visibility into how users interact with your site and helps uncover opportunities to improve conversions. Beyond the product itself, the support team is outstanding—fast, responsive, and genuinely helpful. After a recent update, we noticed that one of the features we regularly used was no longer available. We reached out to support via email, and within just a few hours they re-enabled the feature for us. Excellent tool and an even better support experience. Thank you very much!
Really insightful provides useful analytics you cannot see without the app
This app is essential, I can't image running my store without it. Following customers product views greatly helps to track missed sales and also improve conversion overall.
Honestly, this has been OUTSTANDING and made our lives go much better since we started using this app... The Support Team have been the same – Thank you, Zahid for all of your help
Storeview is quite useful for "at-a-glance" activity on our storefront. An extra click opens up the customers journey which shares the journey (path of the customers click) taken from start to finish. Thanks!
StoreView has helped our business learn more about our customer journeys and tracking pages visited by our site users. This information has been great not only for our marketing efforts but also customer service for site issues or potential fraud situations. The StoreView team has also been very helpful with our customer traffic questions and making recommendations.
It is a really good app and helps me a lot to better understand customer behavior and thus optimize the shop.
Really good app. Allows us to see in real time where customers are on our site, what stage during the basket to checkout they are at. It allows us to learn more about what their visiting, what items they got to checkout but didn't convert, allowing us to measure, tweak and improve the site etc.
This has been the most helpful app I've installed on my store. I've been able to see paths where users are browsing and have actually recovered a few carts that weren't captured by my marketing automations. Thanks to the StoreView team for making a great product at an accessible price!
Great app that allows you to see customer journey. I do like the page that show you conversion rates for each product all on one way to view screen. Very helpful stuff
Been using this app for 5 years and has been a cornerstone of information that helps us see what customers are doing on our website. Would give it 10 stars if I could. Whilst rarely needed, we also are comforted that Zahid and the dev team are super responsive on any queries. Highly recommend !!!!
We use StoreView every day and love the visibility it provides us.
This is a great app! Very informative and the customer data is exactly what I was searching for. Steve is very helpful and quick to reply to my questions and app suggestions.
I love this app I use it every day.very helpful to our business!!
Great for viewing live store activity, giving people that are just getting started more clues about what's working. Thank you
Great app, shows user informations plus cart info.
StoreView gives me so much more control over my commercials and helps me understand the vital metrics of how my online store is being used. I've been able to see trends in the customer add to baskets that were not checking out - this way I have been able to re consider my product page and win more sales.
This is one of the apps I am Most reliant on as a business owner. Having the ability to see which items were added to cart allows me to know which items to put in flash sale and how to better price items to get them to Move.
Using this app took me from a 0.8% conversion rate to 3.6 on average per month. I love how this app gives you granular details on a user journey - giving you insights to be able to be able to test and implement CRO across the site. I LOVE this app & highly recommend it to anyone who wants to understand their users on a deeper level and help drive that conversion rate up!
The best application which meets all the user requirements and at backend Steve Harris is best helps his users to know what are they looking for and replies to mails so quick.
I use this app to understand which products are most popular with customers and to help focus marketing activities. It is also helpful to know how customers flow through the site while leading up to their purchase. Greatly appreciate this app, and it is a great value for a small and new business.
We use this app every day and find the information we get from it very useful. It has helped us understand how our customers use the checkout process and enabled us to fix a few problems we had with our cart.
It doesn't work well. Today I have more than twenty add to cart and app record five. I put product to cart, and app didn't record me. Support to my question, didn't receive any.
Developer reply ·
Hey Milan, I have been trying to reach out to you today repeatedly. Can you please share an alternate email address with us as our replies aren’t going through to you. We reply within less than 10 hours of every support request that we receive, if not instantly. There is an issue with your store that might be impacting some of the apps and themes that you have installed. If you could please give me a secondary email address that I can use to reach out to you, I will be able to provide more details.
Great simple but effective app. While some apps are trying to do too much, StoreView is focused and addresses a specific need (at an affordable price). Standard Shopify reports don't tell you who and what has been added to carts, so you have to have this 3rd party app. In my case, I often review this app and then follow up with users if I can. Support has been great as well, as Steve is super responsive. StoreView also added a feature that lets me see exactly where customers are coming from. Looking forward to more analytics and ways to improve sales.
I use this app to get a "quick glance" reflection on how much store is doing and to help see what has been lost .
Very useful app to help me understand which products my customers are putting into their carts. The support team are very, very helpful and super responsive. Highly recommend!
Great app! Helps me track all the "add to cart" and "checkout". Super easy to use and email reports every day are super helpful
Loving this app so far! We have been using it for a couple of months and the provided insights are priceless. Now we clearly see our customers' journey,
We love StoreView! For a low-price, I get to see exactly what's happening live on our site! I love to watch it after we send out an email or after one of our live videos points people to our site!
App does exactly what I need - helps us have visibility over our customers activities in our B2B storefront. And the price is right!
I really love this app! The insight it gives me into what customers are adding and removing from their carts is priceless
Neat little app shows you what item customers have placed in the cart and follows them on their journey. Great to watch where they stopped too in case they left without completing their order. Gives you a quick view as opposed to having to look up analytical reports.
StoreView is great for getting an insight into what visitors to your store are looking for and allows you to tailor individual offers to potential customers, great work Steve.
We have been using StoreView since the early days of our site. The insights offered have helped drive a lot of development decision making. The developers are continually rolling-out improvements, and we look forward to seeing what other functionally they bring.
there are no issues with the app. it is nice to see what is happening in your store. the app only shows when someone adds to cart, checkout.
We've been using StoreView for a few weeks now and we have found it very helpful. It gives us information we don't get anywhere else and it is clear and concise in its presentation. It helps us to fine tune products which make it to checkout but which don't complete. Very helpful :)
Working as described and keeps good track of out of stock and low stock, looking forward to further functions and development :-)
Great app that gives you incredibly valuable insights into your customers behavior - information that Shopify doesn’t provide you out of box.
This app has been really helpful because it gives you a really good idea of how many people are adding to cart and it goes beyond “cart abandonment” HELPFUL! I check this app at least 10 times a day! Also the daily reports are helpful. Thanks for a great app :)
At HijabPlanet.com, this little app is so nifty and smart! This is the perfect app for me to monitor my customer's behavior. Totally valued for money, and highly recommended
Does exactly what it says it will. This is the only app that I'm aware of that can track user engagement within the checkout area. Other apps I've tried were 1. extremely expensive and 2. stopped tracking after customer added to cart. Its a little glitchy but hit refresh a couple times and it ends up displaying properly.
Love this APP. Simple and does exactly what I want it to. It allows you to view what is/has happened in your store. Not just abandoned checkouts where people have to leave their email but anyone who has simply added an item to their cart and how far through the buying process they made it. It also sends a daily report which is great. Easy setup. Goes to work straight away. And a very fair price tag. A+++
Great app! If I could see the IP from a customer or at least the country it would be even better.....
I was skeptical at first to whether this app would help me. I love the analytics part as it helps me make decisions on how to keep customers on my site. I am happy so far.
Does exactly what it says it does - well! Simple and intuitive, exactly what we were after. Support is also very good!
Really good app, useful to see the customer journey to purchase completion or drop off. Has made us realise our store strengths and weaknesses.
This app is important to any store owner interested to see where there might be issues during the conversion funnel. It lets you see where your shoppers are leaving the store. With this insight we were able to identify an issue at checkout and since we have implemented a fix we now have a drop off rate of 10-20% opposed to 70% before this app was installed. A lot of people think this app is useful because it shows what items are being added to the cart, they are missing the big picture if they think this is what this app is about.
This app is easy to use, fast customer service, and I love the ability to automatically email customers without having to manually monitor this. Thank you for helping our business!
Great app, lets you see what's going on behind the scenes, add to carts, checkouts, helps understand why customers may be abandoning checkouts. Thanks guys! :)
Great app to recap what is going on behind the scenes. We get a daily summary early every morning. Very helpful!
I have installed the app for a while now and it gives valuable information. As a feature request I would recommend, if possible, to not just write "someone added"..., but also to add at least the country or other useful additional info, like from an IPhone, desktop, tablet, etc. As well, I see someone reached checkout, but did not pay. Was there an error? Could the errors a customer sees be listed? Regards. shoppingdirect24.com
I really love this app, it keeps me up to date on what's happening in my store at a moments notice, and send data reports which is awesome! You can't go wrong with this app!
Great little app that has loads of potential. Only came across it when a customer wanted to tell me their cart contents to see if they could have a discount. I realised I couldn't without making them go through the checkout and abandoning their cart so I could see what they added. A quick search found this app which has been great to see what they've added. One great feature would be to be able to copy the cart contents to a new order for the purpose I've just mentioned, but then that's just one feature that would be great!
I use this app regularly to correvtly understand the impact of my A/B tests on the site. It gives a clean and simple way to understand the checkout funnel. There are a lot of features that can be incorporated in the future. And I believe that the developer, being the kind and responsive person he is, will definitely roll out more awesome features :)
This app is great! We run a cake delivery business and seeing what people are doing in real time is absolutely invaluable. Definitely useful for keeping track, showing drop out over the customer journey, and the daily reports are a nice touch too!
I only leave reviews when items surpass my expectations. This is a must have app for Shopify store owners. Especially if you have a brick and mortar business. Or a business that sells one of a kind items. It tells you exactly what clients are look at and adding to their carts. Something that Shopify should BUT does not - even in live view. Steve and his team are also extremely responsive. Sent them a note and they got back immediately with the reasoning and support. If you are looking for what your clients are interested in and great service, This is the app! Unless you are a furniture store.Then there is nothing to see here. Other furniture stores definitely don't need this app.....LOL
This is one of my favorite apps. I use it everyday. Highly recommend!
Hands down one of the most useful apps I have. I love being able to see what products people are putting in their carts, even when they don’t make a purchase.
Great app - does exactly what it says. Does it replace detailed analytics? No. Does it make it really simple to visualize certain types of customer activity? Absolutely! For example, we're able to see some people are trying to purchase large quantities of a SKU we don't usually stock much of - so we can now adjust our stock. It's also helpful to see very real-time responses to promotions, solcial shares, etc.
Amazing app! We have had a great experience using StoreView so far. It has allowed us to watch and better understand our customers and their thought process which means that we can provide better service. Additionally, the weekly updates help us see what strategies worked and what didn't. Definitely recommended.