Wild Ice Botanicals

This is a very robust app with all the loyalty features we needed, and at a very reasonable price. Visual customization of the widget isn't as easy as with some others, but they allow access to a CSS panel and HTML injection, which, if you're a little savvy, give more control than the competition. Probably the best part of working with Appstle is their 24/7 support team, and it truly is 24/7. Occasionally something needs to be escalated, but even then they always get back to you within a day or so. Easy 5/5 stars.

Recently our subscription needs shifted and we've been trying to decide which app to switch to. After weeks of research we've settled on Appstle for a number of reasons: 1. Customer service is always ready to help. Doesn't seem to matter when we need it, they are there. 2. Feature set has everything we needed. One of the few subscription apps that truly does everything, including allowing customers to swap items, build their own box, add whole sets to cart, and more. 3. They don't skim off your bottom line. We made a decision early on that we weren't going to use any app that takes a percentage of revenue (unless they offer something outrageously unique). Appstle offers a very honest pricing structure that doesn't kill small businesses when they need capital the most. 4. Customization. We were initially put off by Appstle's demo store, as it displays things in a very basic and unflattering manner. However after testing they offer customization of everything, including access to custom css panels throughout. With a little effort you can get everything on brand and looking great. Overall we've quite happy with our onboarding experience thus far and look forward to doing business with this team for years to come.

There's pretty much only one rule for software: if you're going to significantly change it, you need to warn your users with plenty of lead time. That's doubly true if you're removing a core feature. - This app no longer works with subscriptions, an absolutely core feature. Not only that, but they promoted this update for months via email, and never once mentioned that subscriptions would no longer be supported. - In fact, this very app page currently promotes the app as supporting subscriptions, which is false. They haven't even bothered to update this page. - Go to their website and search the term "subscription." What do you find? No mention anywhere that subscriptions are no longer supported. - After their update broke this core function of our website we spent days reaching out to them trying to figure out how to fix it, only to have our issue finally escalated to then be told 'yeah that features gone.' - No remorse, no apology, no 'oh oops, in our weeks of spam emails about this major update we forgot to mention that a core feature would be removed, sorry about breaking your website.' - It's obvious that they prioritized keeping clients paying over informing their clients, and decided to go for a "so sorry that happened" approach over a "heads up this is what's coming" approach. - Even if there is no way to continue to support subscriptions based on the new API (doubtful but let's assume) they should still notify everyone in advance that subscriptions will no longer be supported, it should be stated on their website at least somewhere, and it should be on this very app page, and certainly should no longer be promoted as supporting subscriptions on this page (!). - Sadly, I would not recommend trusting your business to this team, as there is no knowing when they'll pull the rug out from under you and your customers, and their practices of misrepresenting their features here as I type this, in addition to their decision not to forewarn users that subscriptions would be broken, are both inexcusable for any app. [UPDATED REPLY] Thanks for taking the time to write this honest review. I'm truly sorry about the poor experience you've had since our major upgrade. I know we've lost your trust, but we've still reached out to you by direct email to see if there's anything we can do to improve and hopefully fix the situation. Hannes Bez | Director of Customer Experience [PREVIOUS REPLY] Thank you so much for your wonderful review! This is one of the best reviews we've received so far, and we appreciate your input. Your feedback and suggestions are highly valued as these are what help us continue to improve our app. Hopefully, we'll be able to implement the changes in our next update. There are no words to express how grateful we are for your candid feedback. Please let us know if you require assistance; you know how to reach us! Cheers

We had a custom integration that needed a little TLC and Quizell came through (thank you Omri!). Basically we needed to send custom profile data to Klaviyo based on a checkbox/terms option. Customer service was amazing as the request was instantly pushed to their tech/code team who worked on it non-stop until completion. Their communication was never anything short of instantaneous. I applaud this team for their incredible support and communication. The app does everything we needed and we're excited to use it to bring additional value to our customers. If you're looking for a quiz app we highly recommend Quizell!

Full-featured booking app at a fraction of the price. What's not to like? The competition costs orders of magnitude more and has comparable or fewer features. We looked at every option before going with Appointly. Their customer service response time has been instantaneous thus far, and they offered a video onboarding call which we so far have no felt we need but is there if desired. So far so good.

Great app from a team who actually cares. Smile.io routinely look for genuine feedback and went so far as to book a video conference with us to learn about how we get value from their app. The feature set is robust, the Klaviyo integration works, the app is lightweight - it's a complete package that just works.

A fully functional subscription app that won't add weight to your product page load times, Propel Subscriptions is exactly what we've been looking for. Their widget is lightweight and has the features we want, and most importantly it is intuitive for customer use and easy for non-tech shop owners to set up. On top of that they have a feature request/feature submission area and they really do listen and care. For example a relatively complex feature has already been added since feature requests came to be, and I know how it is when you're developing a brand new app with a punch list a mile long, so that shows real living support behind this app. Furthermore every time I've reached out with a question I've gotten instant responses from Carmi at support and I've also had access to devs without any friction at all. When it comes to support and a team that really cares the only comparable app I've experienced is Judge.Me so for those of you who use Judge.Me that will give you an idea of what I'm talking about. We're looking forward to what the future has in store with this subscription app facilitating our core growth strategy.