S10Home
United Kingdom
Reviews (7)
LangShop does an excellent job translating our store! The app is user-friendly and intuitive, and the support team is outstanding. Any issues are resolved quickly and effectively. We’re very happy with our choice and highly recommend LangShop to anyone who values quality translations and responsive support.
Developer reply ·
Hi S10Home team! We are really happy that you are satisfied with the work of our app and support team! Thank you so much for your kind words :) We will continue to do our best to provide you with the highest quality of service! Feel free to reach out if you have any questions. Best regards, LangShop Team
During the support call, adnabu employee asked me to upgrade to try one of the features, then once trial ended it started charging me 80 dollars although we don't use the app. I used write to support feature to ask for clarification but got no reply
Developer reply ·
Dear Max, I hope you're doing well. I sincerely apologize that our pricing plans did not meet your expectations. We never intended to disappoint you. During the support call, we recommended an upgrade so you could explore all the features, with the option to downgrade as needed. To address your concern, I want to confirm that we have already processed the refund of $80 for the month's charge. Since your last communication, we've tried email and phone but have yet to be contacted. Please feel free to get back to us at your convenience, and we'd be happy to assist you further. Should you choose to re-install our app, we can explore improved plans that may be better suited to your needs this time. Thank you for your understanding, and we look forward to the opportunity to provide a better experience. Warm Regards Sampy Team AdNabu
the app is not working properly, I have paid for Pro license and I am dissapointed with the customer support received
Developer reply ·
Hello, Thank you for taking the time to write a review of Shopify. We are sorry that you went through a difficult experience as you expressed in your review. We always to provide the most efficient product and support and we'd like to take the time to investigate the undesired behavior you've faced a bit further so we can try to find a solution together Please contact back our team at support@weglot.com so our team members can discuss your concerns in more detail. You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin We're remaining at your disposal for any further information, And wish you a wonderful day, The Weglot Team
For such a big company that gets so much funding from UK taxes, it has so many bugs and slow to work and bad UX Thank you for your review, and we are sorry to hear that you have been experiencing bugs, slowness and bad UX with the website. Unfortunately it is difficult to provide further feedback or assistance due to the lack of provided detail, so I would recommend you contact our support team at clickanddropsupport@royalmail.com for further assistance. Best Regards.
Great app and value for our business. Outstanding support , I don’t generally write reviews but their team deserves good review thank you
great customer support, thank you we are using the forms for custom order requests for our furniture store
Developer reply ·
Hello there! We're thrilled to hear that you're having a positive experience with our customer support and finding our Hulk Form Builder useful for your custom furniture orders. Your kind words have truly made our day. As we strive to provide the best service and products, feedback like yours is incredibly encouraging. Thank you so much for choosing HulkApps for your Shopify needs. Remember, we're just a message away if you need any further assistance. Best Regards, The HulkApps Team
