Fla Coastal
United States
Reviews (7)
Cowlendar has a very easy to use interface. One feature I enjoy that sets it apart from others is that I can list all my services in one click rather than adding them individually block by block! That is a huge bonus! Theo was very informative and friendly - he assisted me quickly and ensured I was well setup before ending our chat session. Awesome job, thanks Theo!
I received great assistance via chat from Natsu! I was able to give collaborator access to my theme so Natsu could modify my meta tags manually & update the app to the most current version. I also received extremely helpful feedback on ways to better improve my store's SEO & speed. I hope this web developer continues creating new tools that can help shopify stores thrive! The free version is a great resource to have available however I highly recommend considering the paid version for the ultimate SEO experience! Looking forward to continually working with Natsu & the SEO Booster team. Thank you!
Developer reply ·
Thank you so much for still sticking with our app for many years. Natsu is so touched with your emotional review <3 We promise to try our best to improve and update our app day by day to best serve you. Always let us know if you need any support. Hana
This app does not offer a 'Preview' option or even a 'Go Live' option. These are standard in order for stores to see what features they've implemented. I signed up for a customer account in my store (Offered by Shopify) to see what the features were. There are absolutely none! No newsletter or exit intent pop-ups, no loyalty rewards or new arrivals pop-up; all of which I setup & should be live. Yet when I log into my admin dashboard it shows that the customer account I created had interacted. Proving this are false analytics in the admin dashboard. When I reached out to support asking how to see a preview of what I setup they sent me a demo video & said if I wanted to preview the features or receive further assistance I would need to upgrade to the paid plan. I told them I cannot justify paying for something I cannot even preview first to see if it works properly. They then requested to access my store in order to set up the app on a preview theme. I am not granting collaborator access to my store. This app seems to be an all in one solution, one that I would even consider paying monthly for, had I been able to see that basic features worked. As I said, upon testing this as a customer I saw absolutely nothing on my website. Without a way to preview this how can I be sure it works. Why is previewing this a paid feature when that is standard on all apps prior to going live? 3 stars because my experience proved poor.
Developer reply ·
Hi - Thanks for leaving the feedback. For setting up the app features in the preview theme, you need to add shortcodes on the preview theme and remove them from the live theme. If you can do it in the theme files then that is fine otherwise just to help you, our support team needs access to the store and we can set up the features in the preview theme for you. Please let me know if you need any assistance and we are happy to set up this for you. Thanks
Aiva's live chat experts are extremely helpful and friendly! Aiva offers a broad range of templates and endless possibilities for customization. Aiva is our only choice for email capture and pop-up campaigns.
Developer reply ·
Thank you for your review. Happy to hear Aiva is your #1 choice 💙 As always, we're here for you - please continue to reach out to us on live chat!
This app only recorded 1 out of 10 sample sessions. The session it did record was spot on. Hoped for more accuracy.
Update: Company stating it was our design rather than their quality standards. These same designs have been printed by several other print partners with no lack of quality. Customcat misprinted each item and the embroidery was pathetic. The replacement order had new issues that the first did not. Double printing our logo in one location is not an issue with our design as they say. We followed the exact positioning guidelines & yet this issue still occurred. If they had any quality control process in place these inconsistencies would have been caught prior to shipping. If opaque areas of our design were an issue, AGAIN quality control could have flagged this prior to printing. This could've been as simple as contacting the customer to give them an opportunity to modify their design. If we could add pictures we would. Placing the blame on the customer is ridiculous. Own your faults so you can fix/prevent this going forward. Buy a new embroidery machine, the one you have results in blocky childlike handwriting. Unbelievable that you can stand behind what you produce. __________Original Review Below__________ Placed a sample order before launching products on my store. The order took nearly a month to arrive! The print quality is awful. They must not check their products before shipping them to customers. The embroidery on the hat looked like a child's handwriting. The DTG shirts both came out botched. One had a misprinted line outside of the design area & the other duplicated the logo. You would think maybe this is a onetime flaw? No, they sent a reorder and it was just as bad, worse even. Both shirts had printing flaws in the same location as the first order and additional locations. The hat came out just as hideous as the first one. Absolutely terrible. So glad we didn't trust this company with our customer orders. We've had the same designs embroidered, printed & fulfilled by Printful & Printaura. The work by Printful & Printaura is flawless everytime. I cannot believe the lack of quality that Customcat produces. Why Shopify endorses them is beyond me. I would not use this company again if I was paid to. I don't recommend using this company to dropship your designs. If your customers receive the quality we did you will lose that customer guaranteed.
Developer reply ·
Hi. I am sorry you did not enjoy your experience with us. Just as we discussed on the phone before you left this review, this was not an issue with CustomCat, but rather your design that you submitted to us. We explained to you not to use opacity in designs you are offering on the performance / 100% polyester. We also discussed your decision to use custom placement and positioning the art as opposed to leaving the positioning is standard default or choosing left chest default. If you are in the 2% of CC users who deviate from the standard location by telling the system to print in the “ custom position”, then you run the risk of it being different than the 20,000+ other shirts that ship on a daily bases who use the default, or standard print location ( not custom positioning).
Excellent customer service! Quality is outstanding on every order! Printful offers the largest variety of products compared to other POD providers. They are our go-to for leggings, rash guards, hats & swimwear. Our only recommendation is to add dry-fit long sleeves, men's swim trunks, vinyl decals & flip flops to their selection. Awesome work guys! -Fla Coastal