The Cultured Cup®

Rizwan Aslam Fixed my problem quickly and was able to do what other apps couldn't. Also, Sophie Bennet hoped right on to help. Very responsive and quick. Am now able to modify discounts like I wanted

I really appreciate their quick response time and having real people to deal with instead of AI. Shipping and returns have been pretty efficient as well.

Used this for product limits since Shopify does not have a native feature. It was easy to set up. I had an issue setting it up and the help team was very quick to respond and assist. This is great. My only issue is that I wish the app would prevent adding more than the allotted amount to the cart, rather than rejecting your purchase at checkout. But it does prevent purchases which is whats important.

This app is majorly undeveloped and has caused me nothing but time, headaches, and problems. 1. No search function to easily look up subscriptions by customer or product. 2. Very limited function for customers, they cannot add/delete products to a recurring subscription or even alter frequency. Causing a lot of wasted time for our staff to help with a basic function. 3. No option to choose a date or have a subscription run early. Usually, resorting to customers having to cancel or our staff having to do a very tedious work around that again wastes time. 4. If you pause a subscription and restart it is for the next billing cycle as originally set up, not for that day. 5. Lots of glitches with skipped inventory and no way to alert shopowner. to skipped subscriptions. 6. Importing from another app is inadvisable. Formatting is a nightmare and even though there is supposedly a failsafe to prevent duplicate subscriptions. We got quite a few, even some in triple. Worse when speaking to a customer that had a triplicate subscription, she only saw one in her account. We have had a lot of cancellations and unhappy customers. Save yourself some time, You are better off with a third party app.

The app works exactly as advertized. Support is easy to work with. I love that you can specify that alerts are only sent out if stock is above a number higher than 3 just in case someone finds one extra unit in the warehouse.

This app has been perfect for us. We sell loose-leaf teas and loose coffee and so having an inventory system that can keep track of one large number while we sell smaller bags from that amount is critical for our business. Tarek who helped us get set up is very patient and helped us work through the complexity of our inventory including blending teas accurately. I recommend this for anyone who has inventory that needs more than what Shopify offers. Thank you so much, glad to hear that :))

This app is a powerful tool to make bulk edits across a large scope of products while still specifying a certain type or tag. I have really enjoyed using it and I feel for people who need to make major changes across a large swath of products that don't work in the normal Shopify editor, this is the app for you. My only feedback is that they don't yet have a bulk change for meta fields using the "Multi-Line" choice and so I had to get creative. But even then it wasn't hard to find a way to make the edit.

We really enjoy using this app. The customizability is all there and also intuitive to use once you read a couple of their tutorials. The scheduling feature is also very helpful in getting certain reports to those who need them without said person needing to navigate to the app. George was also very helpful and accommodating to our needs.

I was very happy to work with the team here. They got my order sheet right even bearing with the back and forth we had on little items for our sheet. Highly recommend if you need a custom sheet.