Maev
United States
Reviews (8)
We hit a point where exporting orders takes hours, and files are too big for Gsheets, but we wanted the flexibility to do custom reporting. Mipler made that easy and the team is extremely responsive and helpful!
Developer reply ·
Many thanks for sharing your experience with us.
We use knocommerce to run NPS, HDYHAU, and other customer surveys and have had a great experience. The app is so easy to use, the team is extremely responsive and helpful, and we've been able to drive a high success rate and get a ton of customer data. Couldn't be happier with the product or customer service.
Great sales and account management teams, easy to work with and super simple to implement when you want to get started. Willing to work with you to make it work for your store.
Developer reply ·
Hello there, Thanks for taking the time to write this great review. We are thrilled to hear you have a good experience using Route. We pride ourselves on giving world-class customer service. If you ever have any questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help! Sincerely, Bianca, customer service
Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!
We turned on Daasity after trying out several platforms and still spending hours weekly for basic reporting across teams. It's been a huge time saver and onboarding was a breeze despite our complex stack/headless set-up. You can quickly generate robust dashboards and visualize data across sources (marketing, site, subscription, and fulfillment) all in one place. A lot of platforms make that claim, but few actually deliver. Very impressed. They also have a very quick account team who will help you with anything from data cleanup to help generating new charts. Once we integrated, it was useful within about 1 day.
We installed Chatra's chat tool on our site and conversions have gone up, we learn way more about our customers, can proactively prevent bounces and abandoned carts, and it works seamlessly for customers on web and mobile across devices. Its so easy for our CX team to use - took almost no training time. Easy and powerful tool, highly recommend! The Chatra team is also SO responsive if you email them with questions. Same day responses, good communication, easy to work with. We've tried other chat tools, a variety of SMS tools, and Chatra has been the best one in terms of sales boost as well as ease of use.
