EC Sports Supplements
United States
Reviews (5)
Nick from Eshop was awesome with helping us set up customer look for our subscription widget
Developer reply ·
Thank you for the great feedback! Ty Bailey | VP of Services
Overall pretty good, it has helped us be so much more efficient with customer service. The Ai agent takes a good bit of training, but it has help cut down customer service time
Developer reply ·
Thanks for the valuable feedback! We're glad to hear Gorgias has helped boost your team’s efficiency. The AI agent definitely gets better with training, so if you haven’t already, we recommend getting in touch with our team, so that we can share best practices and useful advice to get even more out of it. We’re always here if you need support!
Great app, really great support, hoping to see AOV go up! Simone from their support was amazing!
It took some trial and error to get Navidium to work with our process, but once we worked those things out we are EXTREEMLY satisfied with this App. We are able to cover lost/stolen packages each month and are able to make much speedier resolutions for our customers. 10/10 recommend and their support is AMAZING!
The support was great, I wish the product could be altered in the checkout section versus having to remove it and change it. But other than that its a good app.
