Miellerie St Patrice
Canada
Reviews (4)
I don't know how they are able to get positive reviews. I've used this app for 3 years now (because I dont have any other option available). They are buggy, their support is WORST than Facebook support... when you finally get someone to speak to you. Most of times, they dont have any tech support to talk to you. Most of times you don't even get a call back, so you have to insist. If you can stay away from them, do it and if you know an alternative, please let me know. Thanks
Developer reply ·
We're sorry to learn that you have not had an optimal experience while using ClickShip. Our team takes development and customer support very seriously and will continue working toward building ClickShip as the best shipping app for Canadian businesses. We have scaled our customer service and technical team to accommodate our growth. Please feel free to reach out to our customer service representatives in the future. Thank you for the review. We appreciate the feedback.
I use the app to show BOGO discounts and another discount on a product page. Even though there are some limitations with the app, those are mostly cause Shopify is just too dumb. The support has been great, Leony and Michael are top, they explain everything in a way you understand and they are super fast responsive, I appreciate that a lot. The app has many more stuff but so far I've just used those two mentioned.
I installed the basic Free version, we had a small problem. I contacted their support and they fixed it in less than 24h. App does exactly what it is supposed to do. I appreciate the little bump on the cart page to entice users to add more items to get the discount. I'll be upgrading for sure. And by the way, I use another app from the same team (pre-order), a free version also haha and it works perfect.
Developer reply ·
Hi there! Thanks so much for the kudos and for using both of our apps 🙏 Our friendly support team will be here to help if there's anything else we can do to assist.
Yes, the app worked correctly for one product, but it messed up our template code. We disabled and uninstalled it, and it's still messing up the code. Automatic discounts from Shopify wont work properly after this app. I contacted the support a couple days ago, still not hearing from them. I'll update the review once I get news from them.
Developer reply ·
Thanks for your feedback! We tried to contact you but didn't receive a response yet. Please drop us a line your convenience (contact@spur-i-t.com) in order to discuss the situation. Hope to hear from you soon :)